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Joel Kitchen
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602 Reviews
602 Reviews
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602 Reviews of Joel Kitchen
March 27, 2024
It was easy to get appointments and very fast service. i am recommended this place to everyone i am recommended this place to everyone More
by jasvant99
Verified CustomerOther Employees Tagged: Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan, Christopher Smith
Helpful 
March 19, 2024
Lani and Joel were stellar in resolving an issue and finding an actual solution. Lani was fantastic to work, she was patient and courteous in going over information and answering questions. Couldn't hav finding an actual solution. Lani was fantastic to work, she was patient and courteous in going over information and answering questions. Couldn't have asked for better assistance! More
by MELANIE.RENNER4
Other Employees Tagged: Milani Hedquist
March 19, 2024
I showed up 15 minutes early for my appointment, checked in was quoted an hour for an oil change and tire rotation that’s with an appointment. Felt that was a little long but it is what it is. An hour and 2 in was quoted an hour for an oil change and tire rotation that’s with an appointment. Felt that was a little long but it is what it is. An hour and 20 minutes past to check on my truck. Apparently they put me under an employees name that wasn’t working that day. So I was forgotten about and was sitting there with name never being called nor informed that my service was completed. I waited around finally got someone to check on my truck. I spoke with the service manager that said to me no joking “what’s up” 3 times before I could get a word out. I was treated like a punk kid and he was too busy to take a 2 minute conversation. Terrible behavior on his part. More
by Benwilly
Other Employees Tagged: Service manager I forgot his name. Guy in mid 40s with a strawberry blonde-ish hair and goatee
March 16, 2024
Joel is the best! But everyone in the service department does a great job taking care of me & my vehicle! But everyone in the service department does a great job taking care of me & my vehicle! More
by RisiRealtor
Other Employees Tagged: Kaua Pouha, Orrin Skinner
March 15, 2024
Enrique Soto did a great job preparing my 4runner for delivery. Great experience! Thank you! delivery. Great experience! Thank you! More
by David Ferguson
Other Employees Tagged: Todd Robinson, Dallas McCaman, Rick Elliott, Enrique Soto
February 21, 2024
I had an outstanding experience with Joel Kitchen and Brent Brown service department. I had an unexpected service need because the splash guard under my car was coming loose and hanging down. I drove to Brent Brown service department. I had an unexpected service need because the splash guard under my car was coming loose and hanging down. I drove to the service department and was able to get help right away. Joel treated me in a very kind and professional manner. The repair was made and my car was checked out for any other needs. The price was very fair. I have complete confidence in Brent Brown Toyota service department. Thank you Joel and staff! More
by mgrant1
Other Employees Tagged: Jaron Maxfield
February 20, 2024
I went for my first 5000 miles for my corolla, service was good, it took around 60 minutes since I arrived. there is good poits, Joel was amazin and servicial for my questions and updates. I had an app was good, it took around 60 minutes since I arrived. there is good poits, Joel was amazin and servicial for my questions and updates. I had an appointment and was abble to enter 30 minutes early, waiting area its algo good and you have snack machine and tables + free internet. now about the bad things, even I had an appointment + request the shuttle service, they ask me to add me on the shuttle list. I did this at 4:07pm, they driver was supossed to call me, but that didnt happent, I wait 30 minutes to ask Joel about the shuttle service, the van was just arriving and they were cleaning one, but there was another one outside parked... no one shows up and i had to wait, no ones call me never. so car service was good, customer service was not that good. I also was expecting a car at least somehow vaccum or a car wash as my nyssan car service gift. More
by Marco Hernandez
February 16, 2024
Quick with the answers and always easy to deal with. Will retain continued service with them. Will retain continued service with them. More
by BRETTMECH19
Other Employees Tagged: Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan, Christopher Smith
February 16, 2024
Joel and the service team are always very kind and professional when I bring my truck in to service it, he always informs me about what is due, and if anything else is needed. He also takes care of an professional when I bring my truck in to service it, he always informs me about what is due, and if anything else is needed. He also takes care of any issues I bring up and let's me know when it will be done. The service teams rocks, but Joel is your allstar More
by ALLEN MORRIS
February 15, 2024
Good! When I come for an oil change I would like it if your service people would not do extra other things and limit the service to what I requested. When I come for an oil change I would like it if your service people would not do extra other things and limit the service to what I requested. More
by DJ2OREM
Other Employees Tagged: Sheldon Williams, Nate Casper, Milani Hedquist, Andrew Bailey, Nathan Parker, Orrin Skinner
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