Joel Olivares
Joel Olivares at Big Star Cadillac

Joel Olivares

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
63 Reviews
5.0

63 Reviews

Write a Review

63 Reviews of Joel Olivares

October 09, 2025

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Employee Rating

We had a great and speedy experience with Luis and Joel. I would highly recommend Big Star Cadilac to anyone. More

by jw9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Escobar

Oct 09, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 09, 2025

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Outstanding customer service from everyone from our sales representative Xavier, finance guy Joel, and delivery specialist. Xavier picked the perfect vehicle out for us. More

by BRIANWASHINGTON85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Mitchison

Oct 09, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

October 04, 2025

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I had the best experience at this dealership! I received a flyer about Big Star Cadillac on the mail and thought I’d check them out.The salespeople at Big Star were welcoming, pleasant and eager More

by florencia_blanca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez

Oct 06, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

September 28, 2025

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This was the best experience I’ve had purchasing a vehicle, from sales, to management, to finance. Matthew Purvis was so knowledgeable , and a very respectable young man. I will be back when the 2026 More

by cdaniels4
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz, Matthew Purvis , Raven, Amie

Sep 29, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

September 04, 2025

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We were greeted promptly and driving a car within 5 minutes of arriving. Mario was very responsive and friendly. Everyone was Professional and customer oriented. Great experience! More

by Laferrer68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Paniagua

Sep 05, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

August 07, 2025

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David in sales and Joel in finance were amazing. They took great care of me and my parents on this vehicle. Go see them for yiur next vehicle More

by RK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz, David Bukrinsky

Aug 08, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

August 02, 2025

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Employee Rating

Very helpful, and accommodating. They saved me some cash and still got me where I wanted my payments to be. Very comfortable waiting areas More

by kealc3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Parsons

Aug 04, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 24, 2025

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Mario was very helpful and courteous. He explained everything thoroughly and answered all our questions clearly. This is the second car we buy from him this year. We will certainly retu More

by firedude2936
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Mario Paniagua

Jul 25, 2025

Big Star Cadillac responded

We are delighted that our team once again provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 17, 2025

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Employee Rating

Great service. In and out real quick. Benito understand we our needs and worked with us on getting the vehicle we want. He went out of his way to find it, which is More

by NIKKIPHAN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez

Jul 17, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

July 11, 2025

Dealership Rating
Employee Rating

Blanca was very helpful throughout the entire process, she got me in and out the door with a new car! More

by Lorenzoluna997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blanca Baez

Jul 14, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

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