Joel White
Joel White at INFINITI of Lynnwood

Joel White | Page 11

Service Advisor

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.8
222 Reviews
4.8

222 Reviews

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222 Reviews of Joel White

November 08, 2024

Dealership Rating
Employee Rating

Great customer service! The waiting room was very nice and comfortable. Easy to make appointment More

by luongtracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

INFINITI of Lynnwood responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our customer service and enjoyed the waiting room. We strive to provide excellent service to all of our customers, and your feedback helps us continue to improve. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 23, 2024

Dealership Rating
Employee Rating

Friendly,listen, respectful,no “hard sell or pushy behavior “ very good. Love the product, very well explained. Willingness to work with the customer. More

by ROSLYNV92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience with us! We're truly delighted to hear that your interactions were respectful and friendly, that the vehicle was well explained. We are especially happy to hear that you love the product! Thank you so much again for your kind wo rds, we look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 23, 2024

Dealership Rating
Employee Rating

Everyone was accommodating and willing to work with us. Friendly and with no pressure to sit down and talk numbers unless we wanted to. The entire car buying process was low stress. More

by BRAY829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

INFINITI of Lynnwood responded

Thank you for your excellent review! We're thrilled to hear that your experience with us was positive and pressure-free. Our team strives to provide exceptional customer service and it's rewarding to know that we met your expectations. We really appreciate your kind words about our staff, they are d edicated to helping customers like you find their perfect vehicle. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 21, 2024

Dealership Rating
Employee Rating

They took good care of me and my vehicle. Great Service! Very professionals I’ll definitely comeback. More

by jnikomartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience at INFINITI of Lynnwood. We are so happy to hear that you were satisfied with the care you received from our team. Your feedback means a lot to us, we appreciate it so much. We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Oct 25, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience at INFINITI of Lynnwood. We are so happy to hear that you were satisfied with the care you received from our team. Your feedback means a lot to us, we appreciate it so much. We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 18, 2024

Dealership Rating
Employee Rating

Inifinit of Lynnwood has been good to me! They far exceeded my expectations both for value and service. They have my business for life! More

by colvin1977
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Martinez

Oct 25, 2024

INFINITI of Lynnwood responded

Thank you so much for your kind words about your experience at INFINITI of Lynnwood. We're thrilled to hear that we exceeded you expectations in terms of value and service, we are so glad to hear we have won your business as well. We thank you very much for taking the time to leaved us this feedback and look very forward to seeing you on your next visit. If you have any questions or concerns please do not hesitate to re ach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 16, 2024

Dealership Rating
Employee Rating

The valet option is amazing, the service provided brought my car back to life from the inside out. More

by lillianquam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave a review with us lillianquam! We are so delighted that you found the valet option useful, and that your vehicle has some life restored to it now, it's always a great feeling! We value you, and your business and thank you for choosing us. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 14, 2024

Dealership Rating
Employee Rating

Accommodating is the word I would use to describe the service department. Joel is a rock star!! He kept me informed. Was very helpful, worked around my schedule. Can’t say enough about Joel and Ben. More

by SMITHMONICA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

INFINITI of Lynnwood responded

Thank you for your kind words about our service department Smithmonica0! We're glad to hear that Joel and Ben were able to provide you with such a positive experience and it's wonderful to hear about our accommodating nature. Thank you so much for taking the time to let us know how we did, we appreciate your business and look forward to working with you in the future. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 08, 2024

Dealership Rating
Employee Rating

Marlina was fantastic! Nice job on the repair of the damaged Modular box and sunroof seals,too.! More

by cathywendt1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

INFINITI of Lynnwood responded

Thank you Cathy so much for taking the time to leave us this wonderful review! We are so happy to hear that the repair for your modular box and sunroof seals went well. We are also pleased to know that Marlaina was fantastic, she is truly an asset to our team! We value you, and your business and we look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 07, 2024

Dealership Rating
Employee Rating

Best dealer in the in the world, Service manager is awesome. nothing more to say More

by Newell_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

INFINITI of Lynnwood responded

Thank you so much for leaving us an amazing review Newell_ d! We are so happy to hear you had such a wonderful experience with us while you were in for service. We value you, and your business and look forward to seeing you on your next visit. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 06, 2024

Dealership Rating
Employee Rating

The service was outstanding and the experience was excellent. Joel White, the Service Manager is the best. Kudos to him. I highly recommend Infinity of Lynnwood to others. I will be returning More

by jfholford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

INFINITI of Lynnwood responded

Jfholford, we are so pleased you enjoyed your visit, and thank you so much for taking the time to share your experience. We are thrilled to hear that you received the excellent customer service you deserve. It's our pleasure to have Joel as part of our team, he is truly a valuable asset to INFINITI of Lynnwood. We greatly appreciate your recommendation and kind words. We look forward to serving you on your next visit! If you have any questions or concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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