"Ben was great to work with. He and the dealership..."
Ben was great to work with. He and the dealership provided a competitive price on the car. They made it an easy seamless process to purchase a new car.
I chose to test drive at Suntrup after I asked a co-worker how she liked her Santa Fe. She said she loved her car, and then, unprompted, went on with many compliments about her experience with Suntrup, including the after purchase service of her car.
Steve was excited to help me to decide whether and which trim level to purchase. He was very helpful by bringing multiple cars out to allow us to consider the differences between the trim levels and the colors, all while the temperature was dropping and the wind was kicking up. I appreciated Steve's interest in us, his honest presentation, and his patience during the detailed experience of getting to the point of walking out ready to drive off with confidence.
Steve was mentoring new salesman William Willis during our visit. Good choice by Suntrup on both the new salesman and choosing Steve as a mentor.
And, a very important aspect of my experience at Suntrup was Steve and William's insistence that they would be available for any questions or needs long after the sale.
Joey in finance was personable, quick, and efficient!
"New Hyundai Sonata"
The sales process with Stephanie was great including the test drive. There was a big mix up in finance which is the main reason I cannot give this 5 stars. We worked with Joey on the day we bought the car and he was not very professional and caused many issues. We came back another day to discuss with Jake who got everything straightened out and we finished financing with Fred. Fred was great to work with, explained things well, and was extremely professional in how he went about his business. Overall, I’m really happy with the vehicle and the service received from Stephanie, Jake, and Fred.
"I had a great experience with Nathan and Suntrup Hyundai..."
I had a great experience with Nathan and Suntrup Hyundai and I would recommend them to any one of my friends who was interested in buying a slightly used car or new car.
"Great first car experience"
Kyle helped me find just what I wanted! He helped me in every way possible. Joey also helped me with my experience with me getting my first. I had a great first car experience. Every worker that I came in contact with was very professional. I recommend buying a car at this dealership
"Caleb was amazing to work with. He didn’t try to pressure..."
Caleb was amazing to work with. He didn’t try to pressure me to add on additional items or products. He was very thorough when walking me around the car I ended up purchasing. I will definitely keep coming back.
"Alec, was so attentive and gave me his ear and had the..."
- Michelle L.
Alec, was so attentive and gave me his ear and had the heart to consider everything I needed. Thanks so much for preparing the way to my new vehicle. I could tell you cared about my goals while in my current situation. You did all I asked! Thank you Alec!
"I WAS NOT GIVEN BLUE BOOK VALUE FOR MY TRADE."
Frank Roach worked very hard to put me in a new car. It was very apparent that he had no authority to negotiate on a price. He is a good salesman but was restricted by his sales manager to make a quick and timely sale. If I was not retired, and still a branch manager for a construction company I would hire Frank as a salesman.
Robert F. Ebner
"A great experience"
I bought my first car here after not owning a car for nine years. Kyle Durbin made the experience painless, helping find the right car that had what I was looking for. It can be daunting to look for cars, but Kyle’s calm demeanor, personable attitude, and sense of humor made it a pleasant experience.
"Best Experience at Suntrup"
As a return customer I was very impressed by the exceptional service provided by.both Kati and Joey B. They both worked hard to get my husband and I the best deal.