Great dealership, everyone from sales to service has been
friendly and accommodating, even the people at the front desk were very helpful, I’ve bought at least 6 cars from them over the years and have always
friendly and accommodating, even the people at the front desk were very helpful, I’ve bought at least 6 cars from them over the years and have always been very satisfied
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by GKASEE
Verified Customer
Verified Customer
Mar 03, 2022 -
Westside Lexus responded
We're so grateful for your loyalty to Westside Lexus! Delivering customer-focused care with a smile is always the goal, and we're so pleased to hear all of our departments are delivering. Thank you for sharing how satisfied you are with your Westside Lexus experience, and we hope to work with you much more as the miles add up!
Everyone at Westside is so friendly.
Top notch customer service. I plan to go back when I’m ready for my next Lexus.
Top notch customer service. I plan to go back when I’m ready for my next Lexus.
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by teamnichols
Verified Customer
Verified Customer
Feb 24, 2022 -
Westside Lexus responded
Thank you for your five stars! We are overjoyed that you received excellent service from our Westside Lexus team and we hope that you absolutely love your new vehicle. Hope to see you next time!
They are very attentive and helpful when looking for a
new car. I did not feel pressured at all to purchase a car. Their service was definitely 5 star!
new car. I did not feel pressured at all to purchase a car. Their service was definitely 5 star!
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by charduke43
Verified Customer
Verified Customer
Feb 18, 2022 -
Westside Lexus responded
It is terrific to hear that our team delivered such attentive, pressure-free service! Thank you for coming to Westside Lexus and for reviewing our work. Safe travels ahead!
Service has been fantastic and very accommodating, only
issue I’ve ever had is to carefully review the sales or lease contract
issue I’ve ever had is to carefully review the sales or lease contract
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by GKASEE
Verified Customer
Verified Customer
Feb 11, 2022 -
Westside Lexus responded
While I am pleased to hear that you always have a great service experience with us, I would like to apologize for any miscommunication surrounding your contract. I will certainly make note of this feedback so we can continue providing a communicative buying and leasing experience moving forward. In the meantime, I would be grateful to step in and answer any questions you may have. Please feel free to reach out when you have the chance. Best,
James Breaux - General Sales Manager - 1 (281) 558-3030
Ales was very easy to work with and very knowledgeable!!
I would highly recommend this dealership!
I would highly recommend this dealership!
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by Bonin-4
Verified Customer
Verified Customer
Other Employees Tagged:
Alex Winnicki
Jan 31, 2022 -
Westside Lexus responded
Thank you for the kind feedback and recommendation - it means the world to the whole Westside Lexus team! Take care - we hope to see you back again down the road!
Salesman, Alex, went above and beyond to make sure all
went well. He kept me informed during the whole process. Would go here again
went well. He kept me informed during the whole process. Would go here again
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by MBFARLEY69
Verified Customer
Verified Customer
Other Employees Tagged:
Alex Winnicki
Jan 26, 2022 -
Westside Lexus responded
Thank you for taking the time to review us! We are so glad to hear that Alex delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!
This dealership is too rigid regarding trade offers. Even
for immaculate vehicles. Trade offers made are insulting and are not in line with current market values. Sold my potential trade vehicle elsewhere fo
for immaculate vehicles. Trade offers made are insulting and are not in line with current market values. Sold my potential trade vehicle elsewhere for $8k more than they offered then purchased my vehicle. Would have liked to keep one-stop shopping but could not get a fair shake.
John Loving was excellent to work with from the beginning. He was great throughout the two-month process; very caring and helpful. We got exactly what we wanted. He literally saved the day to make the deal happen.
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by Looking for Fairness
Verified Customer
Verified Customer
Feb 04, 2022 -
Westside Lexus responded
I'm sincerely sorry you were unsatisfied with your trade valuation. We strive to offer competitive value to our clients and regret you feel differently. I will make a note of this feedback, but please consider giving me a call so I can address these concerns directly. I would be glad to have a conversation. Best regards, James Breaux - General Sales Manager - 1 (281) 558-3030
Great sales person, kept us informed through out the
process, and we never felt pressure by anybody at the dealership.
process, and we never felt pressure by anybody at the dealership.
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by Emilesquivel
Verified Customer
Verified Customer
Other Employees Tagged:
Desmond Johnson
Jan 21, 2022 -
Westside Lexus responded
Emile, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!
Buying a new car was a joy at Westside. Helpful salesmen
and their staff. Found just the right car for me. Loved having a video I could watch to learn the new features.
and their staff. Found just the right car for me. Loved having a video I could watch to learn the new features.
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by STPYBUS
Verified Customer
Verified Customer
Dec 22, 2021 -
Westside Lexus responded
Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!
Very professional and courteous! Mark was such a gracious
salesman! My husband hates the dealership experience and said that Westside was the exception…great experience!
salesman! My husband hates the dealership experience and said that Westside was the exception…great experience!
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by pallbri
Verified Customer
Verified Customer
Dec 17, 2021 -
Westside Lexus responded
Providing our guests with professional and personalized care is always the goal at Westside Lexus, and it's wonderful to hear that Mark delivered. We're honored that your purchase experience was such a success, and we hope your new vehicle is bringing you many miles of happiness!