Joey Gatchel

We had an easy and lowkey buying experience! Derek Harris took the time to help us find the right car and walk us through the whole process. Derek Harris took the time to help us find the right car and walk us through the whole process. More

by jwp Verified Customer Verified Customer

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They made me feel welcomed and comfortable. Loved the small talk to lighten the mood, buying a car is stressful! I was congratulated at least 5 times which made me feel valued. Loved the small talk to lighten the mood, buying a car is stressful! I was congratulated at least 5 times which made me feel valued. More

by KAYGUST12 Verified Customer Verified Customer

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A very pleasant buying experience with knowledgeable sales and technology support! I look forward to future tire rotations and oil changes with the individuals I've recently met! sales and technology support! I look forward to future tire rotations and oil changes with the individuals I've recently met! More

by STEVEOCHAPPY8 Verified Customer Verified Customer

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Toyota of Des Moines provided a really good buying experience. Andrew was professional and prompt with his responses. His no pressure attitude and willingness to show vehicles and provide test drives experience. Andrew was professional and prompt with his responses. His no pressure attitude and willingness to show vehicles and provide test drives was much appreciated. The paperwork was well organized and easy to complete. More

by MICHAELCHEN20 Verified Customer Verified Customer

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They are very kind and respectful, and will go out of their way to give you the best deal possible. Ian is a great choice if you're looking for a specific person to help you out. Guy's fantastic and his their way to give you the best deal possible. Ian is a great choice if you're looking for a specific person to help you out. Guy's fantastic and his energy is positively contagious. More

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I don’t know if they rotated my tires. I don’t know if they changed my oil. They did not change the window tags for the mileage for the next visit. Very disappointed. I don’t know if they changed my oil. They did not change the window tags for the mileage for the next visit. Very disappointed. More

by Art.jones Verified Customer Verified Customer

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Andy was so helpful and professional to have as a salesman. Chad took good care in explaining our options. Was a very pleasant non stressful experience. salesman. Chad took good care in explaining our options. Was a very pleasant non stressful experience. More

by RACEFAN762003 Verified Customer Verified Customer

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Love Toyota, quality product but dealer needs to improve communication with buyers. Understand issues will arise but improve communication would make experience better communication with buyers. Understand issues will arise but improve communication would make experience better More

by RESIOWA Verified Customer Verified Customer

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Steve was wonderful to work with! He provided me with weekly updates on the status of my vehicle. Whenever I had questions or concerns he was always quick to address them. He definite He provided me with weekly updates on the status of my vehicle. Whenever I had questions or concerns he was always quick to address them. He definitely made this car buying process very easy! More

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Excellent customer service. Above and beyond the norm. They all made car buying from a distance happen smoothly and easily. Above and beyond the norm. They all made car buying from a distance happen smoothly and easily. More

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