Joey Malizia
Joey Malizia at Koons Volvo Cars White Marsh

Joey Malizia | Page 2

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

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4.8
109 Reviews
4.8

109 Reviews

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109 Reviews of Joey Malizia

August 31, 2026

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Employee Rating

Aj was excellent! I always receive exceptional customer service from him. Fast friendly and efficient are the three words that best describe him. Thank you for continu More

by jacobforwood0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, AJ McMillen

Aug 31, 2026

Koons Volvo Cars White Marsh responded

After several years of service with us, it’s rewarding to know Aj continues to provide fast, friendly, and efficient care for your Kia Optima. Knowing we’ve earned your trust year after year is truly appreciated by our service department.

August 28, 2026

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Good Service, clear explanation of what my car needs . Good follow up. Like Sara ´s ways taking care of customers. More

by monagenadry
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Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond , Sara

Aug 29, 2026

Koons Volvo Cars White Marsh responded

Knowing that our clear explanations and follow up met your needs means a lot to our service department. We’re glad you felt well cared for throughout the service on your Volvo XC40, and your kind words and five star rating mean a great deal to us.

August 27, 2026

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Joey was very helpful and responsive He was very thorough in explaining the issues and repairs needed. He was helpful in coordinating my loaner car. More

by christine
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Recommend Dealer
Yes
Aug 28, 2026

Koons Volvo Cars White Marsh responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 27, 2026

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The service team at Koons really stepped up when we had both of our cars in for some extensive service needs and a tight timeline. Service was prompt and communication was excellent. When the most pressing More

by lawson.casey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond

Aug 27, 2026

Koons Volvo Cars White Marsh responded

Your note about us prioritizing your most pressing service means a lot to our service team. We’re pleased we could deliver a fast turnaround and clear updates while servicing your Volvo V90 Cross Country and your other vehicle.

August 26, 2026

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Dealership was great to work with. Clean and friendly with great service. Love the state of the art operation More

by themacks4u
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Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond

Aug 26, 2026

Koons Volvo Cars White Marsh responded

We’re pleased our modern facility and welcoming atmosphere made your Volvo XC40 service visit pleasant. Hearing you found our operation state of the art means a lot to our service team.

August 26, 2026

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Customer service is outstanding and they care about the quality of the vehicles they sell. More

by n.williams2234
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Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond

Aug 26, 2026

Koons Volvo Cars White Marsh responded

Thanks so much for your kind words. Knowing that the service on your Volvo XC90 and our focus on quality met your expectations is rewarding.

Aug 30, 2026

Koons Volvo Cars White Marsh responded

Thank you, n.williams2234, for your wonderful review! We're thrilled to hear that you found our customer service outstanding and appreciated the quality of our vehicles. Your trust in our reliable and guest-centric approach means a lot to us, and we look forward to supporting you again in the future!

August 20, 2026

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Joey was polite, courteous and kept me apprised of my vehicle's status during service. More

by ehoover08
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Recommend Dealer
Yes
Aug 20, 2026

Koons Volvo Cars White Marsh responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Koons Volvo Cars White Marsh!

August 15, 2026

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Joey Malizia was very knowledgeable, polite and professional. He worked with the technician to track down a problem with my GPS that had been present and unresolved for the last year and fixed it. More

by llweinberg613
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 15, 2026

Koons Volvo Cars White Marsh responded

Knowing you felt Joey went above and beyond to fix your XC60’s GPS means a lot to our service team. We’re pleased we could pinpoint that persistent issue and restore full navigation functionality. Your kind words and five-star rating mean a great deal to us.

August 14, 2026

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Joey was polite, professional and through. He throughly reviewed the items needed the work performed and the mechanic’s suggestions!! More

by craiglusby
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Recommend Dealer
Yes
Aug 14, 2026

Koons Volvo Cars White Marsh responded

We’re glad Joey took the time to explain the needed items, the work completed, and the mechanic’s suggestions during your Volvo S90 service. Knowing you found his approach professional and thorough means a lot to our service team.

August 11, 2026

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Great service and appointment kept service time reasonable. Very quick in and out. Thanks for the excellent service More

by mranb3007
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Recommend Dealer
Yes
Aug 11, 2026

Koons Volvo Cars White Marsh responded

We’re glad your service appointment on your Volvo XC40 Recharge Pure Electric stayed on schedule and you were in and out quickly. Thanks for recognizing our efficient service.

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