Joey Malizia
Joey Malizia at Koons Volvo Cars White Marsh

Joey Malizia | Page 3

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

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4.8
109 Reviews
4.8

109 Reviews

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109 Reviews of Joey Malizia

August 10, 2026

Dealership Rating
Employee Rating

thank you for the amazing people with the services they offer for me. keep up the good work. More

by JEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Koons Volvo Cars White Marsh responded

Our service team enjoyed working on your Volvo XC40 Recharge Pure Electric. Hearing you found our team amazing means a lot to us.

Aug 11, 2026

Koons Volvo Cars White Marsh responded

Thank you, JEAD, for your kind words! We're thrilled to hear that you appreciate our amazing team and the services we offer. Your support motivates us to keep delivering quality and trustworthy service, and we can't wait to welcome you back soon!

August 06, 2026

Dealership Rating
Employee Rating

The dealership was great - everyone was very helpful and kind. They did an excellent job helping me with my purchase. More

by meghan_fields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2026

Koons Volvo Cars White Marsh responded

Your mention of our team’s supportive and welcoming service reflects exactly what we strive for. We’re glad we could guide you smoothly through the purchase of your Volvo XC40. Hearing how satisfied you are means a great deal to our team.

August 04, 2026

Dealership Rating
Employee Rating

Very informative and helpful with services. Extremely professional service was provided by all departments. Definitely satisfied More

by jlmclendonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Koons Volvo Cars White Marsh responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 03, 2026

Dealership Rating
Employee Rating

Terrible service. They pick up your vehicle and don’t return it. Don’t even call you to let you know what is going on. More

by baze1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: AJ McMillen, Larry Bond

Aug 05, 2026

Koons Volvo Cars White Marsh responded

Baze, I'm truly sorry to hear about your experience with our service. We strive for honesty and reliability, and it's clear we fell short this time. Thank you for bringing this to our attention; we will address the communication issues and ensure our team provides the trustworthy support you deserve. Please reach out to us directly so we can resolve this matter and regain your trust.

August 03, 2026

Dealership Rating
Employee Rating

friendly staff. knowledge about the vehicle, efficient and fast service. lets you know when your next mileage service is due More

by kaleenaharlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond

Aug 03, 2026

Koons Volvo Cars White Marsh responded

It’s wonderful to hear our team’s friendly approach, expertise, and quick turnaround made your Volvo XC90 Recharge Plug-In Hybrid service seamless. We’re glad the reminder about your next scheduled maintenance was helpful. We look forward to your next visit.

August 03, 2026

Dealership Rating
Employee Rating

Great experience. Joey is honest and I appreciate his transparency. He is always friendly and available when I have questions. Rare to find a trustworthy mechanic this More

by laylaboxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Koons Volvo Cars White Marsh responded

We’re thrilled Joey’s honesty and helpful approach made your service visit so positive. It’s great to know you can rely on his judgment with your XC40. Thank you for trusting our service department.

August 01, 2026

Dealership Rating
Employee Rating

I appreciated the clear communication and getting me in and out in a timely manner. More

by dzeller99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your thoughts on your Volvo S60 service. We’re pleased to know the communication was clear and your visit was efficient. We appreciate your feedback and look forward to helping you again.

July 31, 2026

Dealership Rating
Employee Rating

I got my vehicle in and out and Joey was always communicating with me and letting me know about the status of my vehicle. More

by ehermoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Koons Volvo Cars White Marsh responded

We’re glad Joey’s updates kept you informed during your Volvo service and that you were in and out smoothly. Your five-star rating means a lot to us. We look forward to assisting you again.

July 31, 2026

Dealership Rating
Employee Rating

Alan was not my service rep. AJ and both were polite and efficient. They were attentive in everyway. More

by drmcwilliams7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Koons Volvo Cars White Marsh responded

Thank you for highlighting AJ and Alan’s attentive and efficient care for your Volvo S60. We’re glad they made your service visit seamless. We appreciate your five-star rating and look forward to serving you again.

July 31, 2026

Dealership Rating
Employee Rating

So easy to have my car serviced, from the time I pulled into the drop off bay until I received a text that my car was done. Wonderful: More

by dreamchasedesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

Jul 31, 2026

Koons Volvo Cars White Marsh responded

It’s great to hear that your Volvo XC60 service went smoothly, from pulling into the drop off bay to receiving a text when it was ready. We’re happy our updates kept you informed throughout. Please reach out if there’s anything else we can assist with.

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