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Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
881 Reviews

Dealership Experience

24 yrs, 3 mos

Industry Experience

24 yrs, 3 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

881 Reviews

Write a Review

881 Reviews of Johany Trespalacios

February 09, 2026

Dealership Rating
Employee Rating

Quick lane is the best. they do the job, have reaccommodation and do what is asked for quick in and out. if there is something that is bigger they can arrange with across th More

by Jamesclaycomb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Pete Mancini

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January 31, 2026

Dealership Rating
Employee Rating

The service department always does a great job for me. They're really good about communication and providing updates. More

by ryan.d.mccormick78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2026

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 25, 2026

Dealership Rating
Employee Rating

Jennifer and Giovanny are the best advisors at this dealership. If your car is damaged or has any issues, they always help and truly care about their customers. Highly recommended. More

by Jenniferpaolabernaltorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Jan 26, 2026

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2026

Dealership Rating
Employee Rating

The mechanics did good job on my truck. They listened to the situation and provided good service. More

by aquagempoolservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo

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Jan 26, 2026

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 21, 2026

Dealership Rating
Employee Rating

Always good service very family oriented and always do a professional job That’s why I deal with them More

by robertduboise64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Dobbs

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Jan 23, 2026

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 21, 2026

Dealership Rating
Employee Rating

The level of service provided by Elder was better than what I could have expected. More

by WESTONAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 18, 2026

Dealership Rating
Employee Rating

Exelente Muy muy Exelente Muy Exelente trabajo Muy Exelente trabajo de johany Muy Exelente trabajo de johany en el dealer More

by HAYVER11
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Jan 21, 2026

Elder Ford of Tampa responded

Hola, ¡muchas gracias por tomarse el tiempo para compartir su opinión sobre el excelente servicio al cliente de nuestro personal! Esperamos poder atenderle de nuevo. ¡Que tenga un buen día!

January 18, 2026

Dealership Rating
Employee Rating

Exelente Muy muy Exelente Muy Exelente trabajo Muy Exelente trabajo de johany Muy Exelente trabajo de johany en el dealer More

by HAYVER11
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Jan 21, 2026

Elder Ford of Tampa responded

Hola, ¡muchas gracias por tomarse el tiempo para compartir su opinión sobre el excelente servicio al cliente de nuestro personal! Esperamos poder atenderle de nuevo. ¡Que tenga un buen día!

January 15, 2026

Dealership Rating
Employee Rating

Too long on a service that requires an a warranty authorization Not disappointed, just not comfortable More

by tinobaccola
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Jan 17, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

January 14, 2026

Dealership Rating
Employee Rating

Very receptive and friendly. Johany is a true asset to your department, I would recommend Elder Ford to anyone!! Excellent service! More

by jetman737
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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