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Johany Trespalacios

Overview Reviews (848) Inventory (844)

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Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7

848 Reviews

Overview Reviews (848) Inventory (844)

Dealership Experience

23 yrs, 10 mos

Industry Experience

23 yrs, 10 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

Commercial Service Advisor

Service Manager Fundamentals Certified

Quick Lane Manager Fundamentals Certified

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4.7

848 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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848 Reviews of Johany Trespalacios

September 12, 2025

Dealership Rating

Employee Rating

Johany has often been a great help with my car , both in finding the problem and getting it repaired.. finding the problem and getting it repaired.. More

by DNORTHCU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 14, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

August 29, 2025

Dealership Rating

Employee Rating

Exceptional service. Friendly and knowledgeable advisor. Clean and organized! Highly recommended. Fast and prompt response and service. Friendly and knowledgeable advisor. Clean and organized! Highly recommended. Fast and prompt response and service. More

by GARCIASTAMPA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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Sep 01, 2025 -

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

August 28, 2025

Dealership Rating

Employee Rating

This dealership always keeps me aware of the status of my service with an estimated time for completion. They send me reminders to ensure I stay on top of my vehicle maintenance. The staff is always pleasa service with an estimated time for completion. They send me reminders to ensure I stay on top of my vehicle maintenance. The staff is always pleasant. More

by PFRANCI1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Pete Mancini, Arecio Canton

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Sep 01, 2025 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

August 23, 2025

Dealership Rating

Employee Rating

Elder Ford has been great. I have been a customer of them for over ten years and I will never change it for any other dealer. I have been a customer of them for over ten years and I will never change it for any other dealer. More

by Leo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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Aug 26, 2025 -

Elder Ford of Tampa responded

Hello Leo, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 20, 2025

Dealership Rating

Employee Rating

Service is good prices not so much, $100 for an air filter is ridiculous but the service advisors are excellent filter is ridiculous but the service advisors are excellent More

by DAVID_POGO1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 23, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

August 20, 2025

Dealership Rating

Employee Rating

He went out of his way to make sure everything was ok . My son was at school .. we flew back to Wisconsin and he handled everything. Very professional. My son was at school .. we flew back to Wisconsin and he handled everything. Very professional. More

by Johnwlutz10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Alicea, Pete Mancini, Arecio Canton

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Aug 23, 2025 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

August 17, 2025

Dealership Rating

Employee Rating

They were prompt and great service. I like the video sent to me show me the problems that I had and I’ll be going back. I like the video sent to me show me the problems that I had and I’ll be going back. More

by kwms1994

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Pete Mancini, Arecio Canton

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Aug 19, 2025 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 15, 2025

Dealership Rating

Employee Rating

We had our car serviced with Johanny Trespalacios, he is the best always makes sure we are taken care of. the best always makes sure we are taken care of. More

by Cespedes7llc

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 17, 2025 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 13, 2025

Dealership Rating

Employee Rating

Car is usually ready when promised. Repair is usually done right the first time and problem diagnosed correctly. Love that I can be picked up when repairs are completed and I don't have Repair is usually done right the first time and problem diagnosed correctly. Love that I can be picked up when repairs are completed and I don't have a ride. More

by jppaulding

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios

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Aug 16, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2025

Dealership Rating

Employee Rating

Best dealership in the entire Tampa Bay Area, Service and Sales teams are awesome recommend 100%. Sales teams are awesome recommend 100%. More

by nc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CHRISTOPHER STOCKTON, Sam Jensen, Kyle Clos, Gino Benghazi, Nestor Cruz

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Aug 13, 2025 -

Elder Ford of Tampa responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

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Johany Trespalacios

Assistant Service Advisor Manager

Elder Ford of Tampa

848 Reviews of Johany Trespalacios

Dealership Inventory (844 Vehicles)

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