Gino Benghazi

Worst experience in the 3 decades I have been going there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it because Ford has not made the recall "active" even though I got a notice and it's on the NHTSA website as well. Long story short I was able to negotiate a lower out of pocket but that like saying a thief comes in takes all your belongings and yes ok I'll leave the TV. Am I supposed to thank you or is it still felony theft? This recall alone impacts over 740,000 vehicles (my vehicle also has 3 other recalls). Ford was number 1 in recalls in 2025 nearly doubling the number previously set by GM. Every car they manufacture is impacted and Ford's position is we'll let you know about them, but the customer has to pay for our lack of quality control. Rest assured I will not be buying another Ford, and the dealerships are all coconspirators as they do nothing to fight for their customer's rights even when they agree Ford is wrong. Read this and tell 3 friends Ford forgot that customer loyalty is a 2-way street and that we have choices in what we drive. More

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Everyone was courteous to me and my wife that’s why we bought the car bought the car More

by sygma1@ Verified Customer Verified Customer

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My family has purchased four vehicles from this dealership and had them maintained there also and all of the experiences have been awesome. dealership and had them maintained there also and all of the experiences have been awesome. More

by maxmiller1962 Verified Customer Verified Customer

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I filled out all the paperwork on line, arrived and signed a few papers and was on my way signed a few papers and was on my way More

by r.loyer Verified Customer Verified Customer

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Steven Martines is an exceptional salesmen. We only purchased from Elder because of his professionalism. We only purchased from Elder because of his professionalism. More

by normsrepair1 Verified Customer Verified Customer

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Every body was helpful and kind the staff was amazing they had a large selection of trucks to choose from they had a large selection of trucks to choose from More

by redsoxpatsfan62 Verified Customer Verified Customer

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Great service very pleased with the service you provided will recommend you to all my friends and relatives. will recommend you to all my friends and relatives. More

by ME2DELL Verified Customer Verified Customer

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Welcoming place . .nice salesman make you feel comfortable..Cesar and Gino did a great job ..👏 b .nice salesman make you feel comfortable..Cesar and Gino did a great job ..👏 b More

by MIKELJANBENGA Verified Customer Verified Customer

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I bought a Ford Blue Certified vehicle from Elder Ford. Unfortunately, I had to return it due to some issues, but the car came with Ford’s 14-day / 1,000-mile money-back guarantee, which gave me peace of m Unfortunately, I had to return it due to some issues, but the car came with Ford’s 14-day / 1,000-mile money-back guarantee, which gave me peace of mind. There was a small misunderstanding at first when I came to return the car, but Kyle Clos and Gino Benghazi stepped in and handled the situation professionally and respectfully. I am receiving a full refund under the Blue Certified program, and I truly appreciate Elder Ford and Lithia for honoring this guarantee exactly as promised. I would recommend Elder Ford to anyone looking for a Blue Certified vehicle, knowing they will stand behind the program and ensure customer satisfaction. More

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Best dealership in the entire Tampa Bay Area, Service and Sales teams are awesome recommend 100%. Sales teams are awesome recommend 100%. More

by nc Verified Customer Verified Customer

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