107 Reviews
Write a ReviewIndustry Experience
24 yrs, 9 mos
Specialties & Trainings
Finance, Special Finance, Management
107 Reviews of John Arpa
January 08, 2021
We purchased a car on 12/19 We went for a new car-Murano. We were shown a used Murano, a demo used by Mr. O’Neil. We liked the car and purchased it. The entire team was very nice. The car was mis car-Murano. We were shown a used Murano, a demo used by Mr. O’Neil. We liked the car and purchased it. The entire team was very nice. The car was missing a remote key fob and needed the Xm radio started. I was promised to pick these items up on the next Monday. I called early in the day and also asked for rubber mats. I arrived, paid for the mats and no key fob. I had to beg to get the radio started. I left promised the fob for the next day. After promises and texts through that Thursday my husband called John the sales manager. Within an hour someone was sent to pick up the car leave me a car in case they weren’t done in a very nice friendly manner. The fob was finished within an hour of that and returned to me with the car. The dialog with the salesman up to that time was excuses and admonishment that it was Xmas.—exactly and we should not be left with a chance of being locked out of the car over the holidays. The finance manager Tom was great and helpful, but the experience would have been soured if not for the sales manager. More
Other Employees Tagged: Darryl Smith , Tom Baird
October 29, 2020
My experience here was one of a kind and I have nothing but great things to say about Oneil’s and the salesman and management team. I would highly recommend this dealership to all my friends and family. but great things to say about Oneil’s and the salesman and management team. I would highly recommend this dealership to all my friends and family. More
Other Employees Tagged: Edward Ritchie, Conor Stokes
October 24, 2020
Excellent experience. Everyone was friendly, knowledgeable and efficient. I would highly recommend the dealership and their team to anyone looking to acquire a new vehicle knowledgeable and efficient. I would highly recommend the dealership and their team to anyone looking to acquire a new vehicle More
Other Employees Tagged: Tom Baird
October 22, 2020
John Arpa and Italo Serpa made my experience with O’Neil Nissan easy and enjoyable! What a it was pleasure dealing with these two gentlemen. Nissan easy and enjoyable! What a it was pleasure dealing with these two gentlemen. More
Other Employees Tagged: Tom Baird, Italo Serpa
October 14, 2020
Fantastic service and people. They explained everything about buying the car really well and had me driving off in my new ride in less than three hours! about buying the car really well and had me driving off in my new ride in less than three hours! More
Other Employees Tagged: Lou Kaiser , Conor Stokes
October 13, 2020
Terrific people quality service with a smile! Rob Giamo John Arpa extremely knowledgeable and helpful...Will definitely tell coworkers regarding best dealership in area hands down!! John Arpa extremely knowledgeable and helpful...Will definitely tell coworkers regarding best dealership in area hands down!! More
Other Employees Tagged: Tom Baird, Rob Giamo
October 10, 2020
Everyone was nice from the start! Our salesman Brian went out of his way to make sure we were taken care of. John Arpa the sales manager was awesome! So patient & gave us an awesome deal! O’Neil Nissan feels out of his way to make sure we were taken care of. John Arpa the sales manager was awesome! So patient & gave us an awesome deal! O’Neil Nissan feels like home! Great for a no hassle purchase/lease More
Other Employees Tagged: Walter Hladchuk , Eric Bodenheimer, Conor Stokes, Brian Wilz
October 09, 2020
If I could give zero stars I would, Gave them $500 deposit to purchase a truck, salesman states I marked vehicle as sold and removed from stock. I was bringing my own financing. Just received car, th deposit to purchase a truck, salesman states I marked vehicle as sold and removed from stock. I was bringing my own financing. Just received car, they sold truck before I could return. Great way to do business - wonder why car dealers and salesman have such bad reputations. Biggest problem is now my credit score gets dinged because I applied for credit More
Other Employees Tagged: Jason Backer
October 01, 2020
The absolute best experience from the time I walked in the door. I would definitely recommend O’Neil to everyone! Thank you again for the best experience ever the door. I would definitely recommend O’Neil to everyone! Thank you again for the best experience ever More
Other Employees Tagged: Tom Baird, Edward Ritchie
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