John Atwood | Page 41

Very helpful and answered questions completely. Excellent service. Only issue was I waited up to 2 hours for oil change. Had an appointment. Got in on time, but wait time excessive. Waiting room Excellent service. Only issue was I waited up to 2 hours for oil change. Had an appointment. Got in on time, but wait time excessive. Waiting room nice. More

by RDILLON20112 Verified Customer Verified Customer

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It's just okay. I took my brand new car in for service and they said it needed a part.. they were supposed to call me in 2 days and tell me it was in. They didn't.. I took my brand new car in for service and they said it needed a part.. they were supposed to call me in 2 days and tell me it was in. They didn't.. I eventually called them and she said there was no record of my ever being there.. a few phone calls later, she found the part was ordered and scheduled me to come in. They change out the screen as that is what GM is told them to do. It does not fix the problem. Several phone calls later, they tell me they don't know what is wrong and I have to bring it in so they can troubleshoot... in two weeks since the guy is going to a training and can't work on it now. Meanwhile, I am driving a brand new car that has no touch screen half the time. No music, no navigation.. nothing. The car has 1,000 miles on it. Buying this car was a nightmare and a whole other rating. I realize this is not the dealers fault entirely, that they don't know what's wrong.. stuff happens but I had to call them, they seem very unorganized and don't seem to mind me driving a broken, brand new car. I will say that John has been helpful and did call me back. He seems to be doing his best, but this whole experience makes me want to not ever deal with this dealer again. For anything. More

by TRACIORTEGA1 Verified Customer Verified Customer

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Superb Service! I had my snow tires dismounted and my summer tires mounted and balance in its place on my 2014 Chevrolet Malibu on Tuesday, April 10, 2018. There was I had my snow tires dismounted and my summer tires mounted and balance in its place on my 2014 Chevrolet Malibu on Tuesday, April 10, 2018. There was also other services added to the service order for the same day such as an oil change, a New York State Inspection, and a four wheel alignment. All of these services were performed within 2 hours of my arrival at the service center. All of these services were done superbly with full explanations for any issues spotted with their diagnostic equipment. The prices were reasonable for what my 2014 Chevrolet Malibu needed on April 10. I would recommend this dealership for the service. More

by william_o_connel Verified Customer Verified Customer

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pres/tech knowledge,commumication,promptness, we have dealt with Denooyer for many years and have had excellent results. the review is to long & how much more knowledge,commumication,promptness, we have dealt with Denooyer for many years and have had excellent results. the review is to long & how much more can you say. More

by ACONDAIR Verified Customer Verified Customer

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Inspection, oil change and tire rotation I'm writing this review to let you know about the great experience I had at your service center yesterday morning. I brought my 2107 Colorado in for I'm writing this review to let you know about the great experience I had at your service center yesterday morning. I brought my 2107 Colorado in for an oil change, tire rotation and state inspection. My service contact, John, took great care of me. I arrived at 0630 for my scheduled appointment, and was out the door by 0830. Both John and the cashier who assisted me were polite and courteous. It really was an enjoyable experience. Thank you and keep up the good work. Joe Varone More

by JVARONE Verified Customer Verified Customer

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The appointment went as scheduled everything was done accord The appointment was done on time in a very quick manner correctly no problems at all is a great job The waiting area was very clean and friendly eas The appointment was done on time in a very quick manner correctly no problems at all is a great job The waiting area was very clean and friendly easy to use thank you More

by jcostel2 Verified Customer Verified Customer

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Very good! I tell all my family and friends to go to Bob Neet. He will treat you like you would want to be treated. I am happy to be part of the DeNooyer famil I tell all my family and friends to go to Bob Neet. He will treat you like you would want to be treated. I am happy to be part of the DeNooyer family. More

by SGloveya Verified Customer Verified Customer

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Excellent Another excellent experience at Denooyer Chevrolet! Had me in and out in no time. Fixed the handle in my rear door with no hassle and made sure it was Another excellent experience at Denooyer Chevrolet! Had me in and out in no time. Fixed the handle in my rear door with no hassle and made sure it was covered under warranty! Always go above and beyond for their customers! More

by sophist124 Verified Customer Verified Customer

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Excellent service and follow up I live over an hour away and can't find a better dealership or service department in New York. I contacted my sales associate Andy Lobb and he took ca I live over an hour away and can't find a better dealership or service department in New York. I contacted my sales associate Andy Lobb and he took care of everything for me on multiple occasions when my local Chevy dealership couldn't do it DeNoyer Chevrolet stepped up and took care of me. Absolutely the best More

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Highly impressed with Andrew and the team at Denooyer! Andrew Lobb was a pleasure to work with. He made car buying so easy and hassle free. I love love love my Buick Encore and the service team does a wond Andrew Lobb was a pleasure to work with. He made car buying so easy and hassle free. I love love love my Buick Encore and the service team does a wonderful job as well. I highly recommend Andrew to find you the perfect car!!! Andrew has personally called me many times to thank me and to make sure I'm still in love with my Buick and that a year + later all of my vehicle needs have been met. Thank you! Shout out to John Atwood in service as well! More

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