John Backman | Page 15

My salesman was a complete package of,personality,and proffestionalism,but if he's working here he to carry high expectations from christine ,and great job building your new dealership very nice and very proffestionalism,but if he's working here he to carry high expectations from christine ,and great job building your new dealership very nice and very fine use off space,good luck to all,and enjoy many more years!!!! More

by Shawn Verified Customer Verified Customer

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We have used this dealership for years. The staff is extremely friendly and accommodating. Their customer service is 100% and their knowledge of their products are outstanding!!! Would never use another extremely friendly and accommodating. Their customer service is 100% and their knowledge of their products are outstanding!!! Would never use another dealership!!! More

by LISA.BOEHME Verified Customer Verified Customer

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Very happy with the service Bill and Peter have always been helpful in my service been helpful in my service More

by GRENNELL Verified Customer Verified Customer

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It was like dealing with family I have been buying vehicles from Martys for many years and never once had a bad experience I have recommended them to a lot of people I know have been very satisfied un vehicles from Martys for many years and never once had a bad experience I have recommended them to a lot of people I know have been very satisfied unlike others they return phone calls answer questions and walk you through the entire process and make it as carefree as possible that is the Marty way thank you More

by NONAG50 Verified Customer Verified Customer

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This sale started as a internet sale over the phone .We did most of the transactions over the phone .I went one evening and sight the paper work at that time I left the dealership with no paper work they s did most of the transactions over the phone .I went one evening and sight the paper work at that time I left the dealership with no paper work they said they would have all my copy’s when I picked up the new 2021 Gmc 2500 diesel van. They sent the van to a vendor to have shelving and roof cargo/ ladder rack installed . The sales person contacted me said I could pick it up the following Monday or Tuesday.I texted him on my way to dealership when I arrived I realized his last Day of work for Marty’s was last Friday . When I asked for my copy’s of paper work no one knew where they where .The financial guy gave me two pieces of paper I asked another sales guy he didn’t know I asked the 3 rd sales man that helped the most John after I asked for my extended warranty paper work he got me that so to this day I am not sure it I have everything or not . The vehicle was not full of fuel so I waited till he got back from gas station. The van was not washed but tires where shining. As soon as I left the dealership I jumped onto highway as soon as I got up to speed I Hurd a load humming and vibrating noise coming from roof rack . I called John from the dealership he said he would have a rep from the vendor contact me the following day . The vendor did contact me and arranged a time for me to go to his place and try to readjust the rack I chose not to have his guy pick my van up . I called the manufacturer of the roof rack and had them walk me through the adjustments that where needed . More

by JLOMBARDY Verified Customer Verified Customer

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I have had almost four years experience at Marty’s and I haven’t had a problem at all. Two vehicles and couldn’t be any happier. Great job! haven’t had a problem at all. Two vehicles and couldn’t be any happier. Great job! More

by MARCIAANN26 Verified Customer Verified Customer

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I scheduled appt 2 weeks in advance, ordered parts so it was all preordered, when they finally looked at the truck (6 hrs later), the service person wracked up $1500 of “extra things we need to do”; which w was all preordered, when they finally looked at the truck (6 hrs later), the service person wracked up $1500 of “extra things we need to do”; which would’ve brought my bill to $3500…. 2 days before Christmas. When I said I can’t do it, he asked why, I said… it’s 2 days before Christmas, his response was “oh I figured you would just put it on a credit card”. Clearly they just want money. They didn’t even do the Services I needed. I will never shop or go here for service again! More

by KBOCALLAGHAN Verified Customer Verified Customer

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Excellent service, very friendly, sales staff phenomenal bought five trucks there always taking care of the customers bought five trucks there always taking care of the customers More

by CRSLAWNS Verified Customer Verified Customer

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Friendly helpful always there when you need them and they do the best they can to get your vehicle in and out do the best they can to get your vehicle in and out More

by Frrnchwood Verified Customer Verified Customer

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These folks care about their customers and their needs. Both my wife and I leased two vehicles. The care we got was just perfect, thanks Zack. We have been loyal customers for many years now. We return to Both my wife and I leased two vehicles. The care we got was just perfect, thanks Zack. We have been loyal customers for many years now. We return to Marty’s because we are treated as good customer. More

by peberardi Verified Customer Verified Customer

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