John Barney

Collin Mello is my go to service man. He is always smiling, always super pleasant and a real joy to work with. He takes really good care of my vehicles and has, more than once, gone abov He is always smiling, always super pleasant and a real joy to work with. He takes really good care of my vehicles and has, more than once, gone above and beyond the call of duty to assist me. I have two shoulder replacements and it is very difficult for me to clean the inside of my windshield and Collin has cleaned it for me numerous times, which is not his job to do. 5 stars, I have highly recommended him and New Motors Ford and look foward to a continued excellent relationship with both Collin and New Motors. More

by MARKJMEYERS Verified Customer Verified Customer

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My check engine light came on friday evening and left a message could the please get me in Saturday to run a scan. The called me back first thing in the morning and set up an appointment. Not only did they message could the please get me in Saturday to run a scan. The called me back first thing in the morning and set up an appointment. Not only did they scan it, they fixed the problem too! So impressed that they worked so hard on a Saturday and I didnt have to worry all weekend. Staff was very helpful and friendly. I hope you get them pizza and donuts on Saturday. The only thing I would change is get rid of that stupid kid area. In 5 years I have never seen a kid in there. Maybe a full size table to eat at and a massage chair instead. Anyways great work New Motors Ford! More

by EAUGUSTINE113333 Verified Customer Verified Customer

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Courteous, patient and knowledgeable The entire crew was courteous, patient and knowledgeable. I trust their judgment. courteous, patient and knowledgeable. I trust their judgment. More

by Boss Verified Customer Verified Customer

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I have been a customer of Ferrando (now New Motors) Ford for decades. I recently purchased a new (to me) Escape Platinum and I couldn't be happier with the vehicle and sales team. My salesmen were knowledg for decades. I recently purchased a new (to me) Escape Platinum and I couldn't be happier with the vehicle and sales team. My salesmen were knowledgeable and understood what I was looking for and helped me find the perfect vehicle. Additionally, their service department is second to none! Arlen and his crew have always provided great service for my vehicles over the years and I never once felt like I was being upsold or talked down to (that "Where's your husband" kind of attitude I've experienced in other places - ladies, you know what I'm talking about!) I can't praise them enough and the Service Department is one of the main reasons why I keep coming back. Keep up the good work! More

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Have had two service appointments with New Motors & every thing went well. The work done was what was promised. I have worked John & Arlen for years & they do a great job. thing went well. The work done was what was promised. I have worked John & Arlen for years & they do a great job. More

by BOPRINCEBO Verified Customer Verified Customer

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Arlen and John are both the best of the best. They listen to you and your problems and know what you are talking about and they are not always trying to upsell you. They listen to you and your problems and know what you are talking about and they are not always trying to upsell you. More

by Jnbhobe Verified Customer Verified Customer

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Friendly and knowledgeable They are responsive, easy to work with and trustworthy. The service team is very helpful. work with and trustworthy. The service team is very helpful. More

by dvferie Verified Customer Verified Customer

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Customer lounge clean well lit and comfortable seating. Service personnel friendly and efficient. It was a good experience overall. Service personnel friendly and efficient. It was a good experience overall. More

by DHIGBY Verified Customer Verified Customer

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Excellent! Thank you Jeremy for being helpful and personable at the front desk when I dropped off and picked up my vehicle. Thank you Arlin for always taking Thank you Jeremy for being helpful and personable at the front desk when I dropped off and picked up my vehicle. Thank you Arlin for always taking good care of my vehicle. I have many more miles to ride!!😄 More

by Nicole Verified Customer Verified Customer

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Pleasant and timely. No problems.. nothing more to say. Have a nice day today and every day No problems.. nothing more to say. Have a nice day today and every day More

by dramy Verified Customer Verified Customer

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