John Bernard | Page 15

I went to see a lease deal that I saw advertised at Acton Toyota of Littleton, I was soon introduced to John and within 20 minutes I was leasing a new car, simple, quick and efficient. I will definitely go b Toyota of Littleton, I was soon introduced to John and within 20 minutes I was leasing a new car, simple, quick and efficient. I will definitely go back when the lease is up and see what is on offer again. More

Helpful 0

Report | Print

We were looking to downsize from our larger vehichle and were very interested in the Tacoma. We originally were looking for used but after searching for used decided for the money it would be better to go were very interested in the Tacoma. We originally were looking for used but after searching for used decided for the money it would be better to go new. We went to Acton Toyota on the recommendation of a friend and were told to ask for John Bernard. We did and it was a very pleasant experienace considering we think of car buying as not so pleasant. John was up front and very helpful and went out of his way to make sure we were totally satisfied with our decision and purchase. We never felt rushed or pressured. The dealership itself has a very relaxing atmosphere they make you feel very comfortable while waiting for service or even when just browsing. I highly recommend this dealership and John Bernard. We also got the price we were looking for actually we did little better than we thought we would do. All of the people we dealt with were very informative and pleasant. All of our questions were answered and on pick up day John went through the entire vehicle with us explaining all of the features and answering any quesitons we had. Overall a very pleasant car buying experience. More

Helpful 0

Report | Print

Buying a car has always been a necessary evil for me. I have never liked the buying process from sales pitch to negotiation and closing. I did not feel like John Bernard sold a car to me. Instead, he found have never liked the buying process from sales pitch to negotiation and closing. I did not feel like John Bernard sold a car to me. Instead, he found out what I wanted, determined what challenges might keep me from buying, and solved them. John is a very good problem solver who just happens to be selling cars. I won't hesitate to deal with John again. More

Helpful 0

Report | Print

I've bought four cars now from Acton Toyota, and the experience has consistently been great. This last time in I asked for John Bernard, as the previous experience was great, low pressure car purchasing experience has consistently been great. This last time in I asked for John Bernard, as the previous experience was great, low pressure car purchasing. The ability to kick the tires of a couple of cars that you are interested in, without the hassle and constant monitoring that I've experienced from dealers past. If you are looking for a patient, thorough sales person, John is your man. From the service side, its been great. Acton Toyota's new facility is beautiful, and the upstairs cafeteria is a great place to grab a bite while you wait for your servicing. Good wireless, so I can work from there if needed; plus the courtesy shuttle will get you where you need to go. More

Helpful 0

Report | Print

I recently bought a new Toyota Prius. John Bernard helped me through the entire process. He answered all of my questions without being pushy or aggressive. He is a true professional. I have res helped me through the entire process. He answered all of my questions without being pushy or aggressive. He is a true professional. I have researched my new car many times for the best prices. Each time, I end up back at Acton Toyota of Littleton because their prices are so competitive. I asked John (my sales rep.) why they their prices are low, and he said that they don't want people to feel intimidated about buying a car. From beginning to end, this was a great experience and I will return to Acton Toyota of Littleton for every car I buy! More

Helpful 0

Report | Print

I started browsing dealerships a couple of weeks ago, trying to decide what I wanted my first new car to be. I went to Acton Toyota in Littleton, MA just to look and figure out if I wanted another corol trying to decide what I wanted my first new car to be. I went to Acton Toyota in Littleton, MA just to look and figure out if I wanted another corolla. Within a few minutes of being on the lot, John Bernard rolled up in a golf cart and asked if he could help us (My mom came too). We said we were just looking, not sure what the plan would be, etc. John offered to give us a ride up to the new corollas and then said if we need anything to let him know. We loved the no-pressure attitude. We ended up going inside and getting more information from John, who was extremely helpful. He got right down to the bottom line and told us what he could give me for what price. No games. No pressure. It was great. I took his business card and did some thinking before making any purchases. John was extremely accessible (he texts, takes calls, takes emails) and answered all my questions quickly. He listened to what I was looking for in a new car and didn't push anything on me that I didn't want. I ended up buying a new 2010 Toyota Corolla with LoJack through John Bernard. He went out of his way to make sure the car was in pristine shape before I took it home (ex. calling in to maintenance to make sure the side panel on the driver side door was replaced because of a tiny scratch on it). He walked me through setting up my first appointment for servicing with Toyota and gave me a tour of the place (free breakfast/lunch when your car is being serviced, free gym, great facilities to sit and watch tv). Overall I had a great experience at Acton Toyota in Littleton, MA and would recommend anybody looking for a new or used Toyota to make them one of their first stops. Specifically, ask for John Bernard. He'll take care of you. More

Helpful 0

Report | Print

We started looking for a new car over the winter. Our son had suggested looking at the Venza and we loved it. We tend to keep our cars for a long time. Our previous car a 1999 Camry also came from Acto son had suggested looking at the Venza and we loved it. We tend to keep our cars for a long time. Our previous car a 1999 Camry also came from Acton Toyota. On our first visit to Acton Toyota of Littleton, we met John Bernard and liked his honestness and willingness to work with us. He provided many different Venzas for us to drive...from a 4-cylinder to the 6-cylinder, equipped with many different packages. We even took one out in a snowstorm to see how it handled. It held the road very well. We did find the Venza with the packages that we wanted at another dealership for a slightly lower price, but in the end decided to go with Acton Toyota and John. We trusted him and have always had great service at the dealership. More

Helpful 0

Report | Print

When buying a car, whether used or new, the experience When buying a car, whether used or new, the experience can be so taxing. Having owned two used cars in the past, I was very apprehensive to go to jus When buying a car, whether used or new, the experience can be so taxing. Having owned two used cars in the past, I was very apprehensive to go to just any dealership. So, my husband and I did our research and found out about Acton Toyota of Littleton. It is remarkable that they are able to keep cars on this lot at all. The business itself has impressive features just upon arrival, in other words the building and area is easy on the eyes. Then the salesman, John in particular, was not a hound dog...rather he made the experience so comfortable. The funny thing was, it was raining cats and dogs the day we went, and yet John showed us car after car. We test drove, we looked, we checked the listings, everything that we could do to assure us that we were going to find what we were looking for, but with no pressure. We were there for hours and it was one of the best experiences of my life. We were treated like our money mattered. We were treated to lunch and our old car was given a fair trade in value. To ask for more would require them to not be a car dealership. If you are wondering where to get your next vehicle, this is the place. My brother will be driving age in 3-4 years and we are already planning to purchase his car through them. More

Helpful 0

Report | Print

For my wife & I buying a car is right up there with going for a root-canal! Let it suffice to say, having grown up in a Hudson dealership as a kid, I have many years of suffering through this. I must say t for a root-canal! Let it suffice to say, having grown up in a Hudson dealership as a kid, I have many years of suffering through this. I must say the buying experience we had at Acton Toyota of Littleton was by far the absolute best we've ever experienced, bar none. Words that best describe the experience include: Respect, Courtesy, Clarity & Understanding of details, Thoroughness, and prompt delivery. We would have no problem recommending this dealership to any of our friends, relatives, or even complete strangers... We also drive a Toyota Sienna (previously purchased elsewhere) which we will be bringing to Acton Toyota from this day forward for our service. More

Helpful 0

Report | Print

This is the second vehicle we have purchased from Acton Toyota with the help of John Bernard and could not be happier with every step of the process. John was extremely knowledgeable, helpful, and patient Toyota with the help of John Bernard and could not be happier with every step of the process. John was extremely knowledgeable, helpful, and patient with us throughout the entire process BOTH times. John worked hard on our behalf to get us a great price and into the right vehicle for both our needs and our budget, not easy to do! We will certainly visit Acton Toyota of LIttleton and work with John Bernard again when we are ready for our next vehicle. In addition, we will happily refer our friends to John at every opportunity. More

Helpful 0

Report | Print