John Bradley | Page 3

I enjoyed my experience at the Bonita Springs Mercedes Dealership. The staff was very professional, courteous and efficient. I brought my ‘21 Mercedes in for servicing and ended up trading it in for a ne Dealership. The staff was very professional, courteous and efficient. I brought my ‘21 Mercedes in for servicing and ended up trading it in for a new ‘24. The entire transaction was completed in just over an hour. More

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Frank Deluca is, hands-down, the best salesman in the business. This is the second G63 AMG that we've taken delivery from Frank, and it's been seamless each time. Frank is extremely knowledgeable, profes business. This is the second G63 AMG that we've taken delivery from Frank, and it's been seamless each time. Frank is extremely knowledgeable, professional, and caring. We literally get door-to-door service with him, as he will bring the new vehicle on a flat-bed truck and pick up our trade-in vehicle for us, right from our driveway. I trust Frank so much so that I never even have to step foot into the showroom of the dealership. And, of course, we also truly appreciate all of the behind-the-scenes efforts made by the management team, John Bradley and Ralph Mesa, who always go above and beyond to secure allocations for us. If you are looking to buy a Mercedes-Benz, I would not do business at any other dealership, than this one! Thank you very much Mercedes Benz of Bonita Springs for once again hitting it out of the park, with our brand new 2024 Magno White G63 AMG! More

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Ken Lucas was a pleasure to deal with in the purchase of my car. Excellent customer service as always. my car. Excellent customer service as always. More

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Frank was knowledgeable, helpful and kind in the process of our car purchase, as were the other two gentlemen that assisted us in the closing. of our car purchase, as were the other two gentlemen that assisted us in the closing. More

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Great team that was prompt on my request & professional. Really enjoyed working with them having purchased same day from Tampa. Really enjoyed working with them having purchased same day from Tampa. More

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Bought a brand new 2024 GLE450. Out of the 40 days we had the car it has been in the shop over 10 days (2 separate occasions for the same problem) fixing the electric charge port. I Out of the 40 days we had the car it has been in the shop over 10 days (2 separate occasions for the same problem) fixing the electric charge port. It keeps giving off check engine lights and Mercedes does not know how to fix it. We bought it in the first time and they said they fixed it, exactly 1 week later, the same check engine light goes on again, for the same reason. They have service calls in at both MB USA and MB Germany. No one knows why the car is failing. On top of that, they have stopped communicating with us. No calls, no emails, no updates, I left messages with management (including the GM) none have been returned. Barbara, our "rep" hasn't taken one of our calls in 4 days! We loved Mercedes un until this point but it's when things go bad that you truly see how a company treats their customers. I would never recommend a Mercedes any longer and I definitely would not recommend Mercedes of Bonita Springs. Beware or you too might have a $100,000 lawn ornament! More

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My 6th vehicle from Frank and John and I live on the east coast. Everyone at the store is professional and extremely courteous. coast. Everyone at the store is professional and extremely courteous. More

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It was truly a pleasant car buying experience! The whole process was quick and easy. Tom Dougherty was very nice to work with... knowledgeable and experienced. I can't say enough about how great i The whole process was quick and easy. Tom Dougherty was very nice to work with... knowledgeable and experienced. I can't say enough about how great it was to deal with everyone from sales to finance to the concierge car introduction service. We'll continue to give our business to Mercedes Benz of Bonita Springs More

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I am just amazed with the service that I received from MB of Bonita Springs. The transaction handled in a professional manner throughout process. I was quite concerned about doing business over the phone. of Bonita Springs. The transaction handled in a professional manner throughout process. I was quite concerned about doing business over the phone. Anthony Demosthenis really showed a level of customer service that is very rare! That is what gained my business and confidence in MB of Bonita Springs and Anthony Demosthenis. I handle millions of dollars daily. I do my checks and balances with business transaction. I was put at ease with the requested information, that I asked, without hesitation. I even asked questions late one night. To my surprise Anthony answered my questions. Anthony understood my desire with the purchase on the vehicle I desired. I was impressed with the communication and service. I plan to purchase another MB soon. I must say I will be looking to do business with MB of Bonita Springs. This time, I had this vehicle shipped to me. I will fly down the next purchase so I can see the team that has given me such quality service. I REALLY HAD AN AWESOME EXPERIENCE AT MERCEDES-BENZ BOINITA SPRINGS DEALERSHIP. More

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I have bought numerous vehicles from Frank at Bonita Springs. He is a true professional and ambassador to the brand. If you are looking for a Benz, look no further than Frank and team at Mercedes-Benz B Springs. He is a true professional and ambassador to the brand. If you are looking for a Benz, look no further than Frank and team at Mercedes-Benz Bonita Springs! More

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