"Amazing Service !"
John went out of his way to make the entire car buying process so smooth and painless. I’ve never bought/leased a car before and really happy I had John to help me though the whole process.
"Clean and knowledgable"
John Caddell showed me around some of the newer SUV models and was incredibly knowledgeable. He was enthusiastic and friendly. His confidence stood out to me as someone who was well prepared to talk about any feature for any vehicle. Great Job! Great Service! Thank you!
"Easy and upfront"
John made our VW lease as easy as can be. The dealership is upfront with the price (surprising) and is very helpful in making the lease/buying process very easy. Great place to go to for your next car.
"Purchase of Passat"
- Theresa Riggs
John was very helpful and friendly. He was able to answer all our questions. I would recommend seeking him out for your next car buying experience.
"Fast and easy!"
John was great! very knowledgeable Got me in and out in about 2 hours with no BS! I could not have asked for a more professional experience than I got at checkered flag VW.
"Why should I pay more after buying a car"
So as far as the sales process went, this was the second vehicle I had bought from this VW dealership and the experience was great.
I bought a 2015 VW Passat on the 20th Nov 17 from here late in the evening. It took about 4 hours start to finish. That night driving home I noticed a couple of issues with the vehicle and so I came back with it to have the vehicle serviced. Originally it was just the tires from what they stated which I had an idea it wasn't the only issue due to shaking of the steering wheel when coming to a stop at around 40 miles per hour and above. Anyway they changed the 2 front tires and I brought the vehicle home again and noticed it was still shaking coming to a stop but the humming noise from the tires were gone. So today I bring it back due to yesterday being a holiday and apparently now the service manager is saying for me to get this fixed they suggest changing the rotors and front brakes but something like this would normally pass their inspection. Seeing it's a used car he explained to me that this was not something sales is willing to cover and if I'd like it done it will be approximately $550.00.
I didn't buy a car to have issues once leaving the lot and now this is what I have to deal with? No no. Not me. Thanks but no thanks.
Other Employees Tagged:
"Great service John Caddell "
John was great made it easy and work with my situation, was upfront and always helpful I’d definetly go back when the time comes
"Purchasing a car through Checkered Flag VW"
- VS Golf Fan
I've had good experiences with Checkered Flag VW and Checkered Flag Toyota over the past forty years. I recently purchased a VW Golf Alltrack with John as my sales rep. A good company has greatly improved their purchasing process and all around customer experience. I specifically want to mention the sales rep, John, who did an excellent job of previewing the vehicle I was interested in purchasing, answering questions I forgot to ask, and making sure the financial parts of the purchase went smoothly and quickly. I've never been through a more helpful test drive. I left without that common feeling of buyer's remorse.
"New car purchase GTI 2017 "
- William Batchelor
John was great, got me in a new 2017 GTI. Made the purchase easy and the process was very smooth. I would definitely recommend a friend going to Checkered Flag and buying from John.
"Great Experience with Great People at Dealership"
I have bought and sold many vehicles but never have I had a great or easy experience doing so.....until now. John was great and helped me test drive several different models and answered all my questions. They do not work on commission so there was no additional pressure to buy the most expensive model or to buy at all. Also, I fell in love with their "No hassle" policy. If you're looking for a new vehicle, I highly recommend checking these guys out!