"The Great Service I got from Checkered Flag VW and John"
We went to Checkered Flag VW and was met by John. From the time we arrived John made us feel comfortable. We gave John a detailed list of what we were exactly looking for including color. To our surprise there was no pressure to get us to change or add any options not on our list. Within a couple of minutes we had in our hand the out the door price for the exact car we wanted. Dealing with John was the easiest car purchase we have every done. When we asked John a question if he did not know the answer he went immediately and asked someone for the answer. He took us on a tour of the dealership and introduced us to employees in other departments. So when we come back we would know who and where to go for help. We give John five stars because this is the way a deal should go.
No pressure, no second guessing, we knew where we stood and where he stood. No BS. We also give Checkered Flag VW dealership a five star rating also.
"By far the best!"
I just visited this dealership this past Saturday April 7th, 2018 and was assisted by John. Not only did he answer all of my questions, if he didn't know, he found the answer. After driving home in my new beautiful Passat, I was even contacted the next day because a day later they found me an even lower interest rate. You can beat integrity from a salesman. I would have been okay with my higher interest rate but they made my day the next day too when I resigned paperwork with a lower rate!
"No Hassle No Pressure Service"
- Winter Time Buyers
First time reviewer, long time driver – John C took the effort to explain every feature of the car from the first interaction and was polite and nice to talk with for the entire time the paperwork is being processed, which is a skill in itself. I would recommend Mr. Caddell for anyone new to the car purchase process and who does not want to feel pressured or hassled. I have been to numerous other dealers and the clarity at Checkered Flag makes them an easy choice and am glad that I lucked out with John.
"Very pleasant buying experience."
- ACM of Chesapeake
John did a very nice job of answering my questions. I never felt pressured to close the deal. Everyone at the dealership seemed kind and courteous.
"Great customer service"
I had a really good experience and was very impressed with the quality of customer service that was provided to me. I am very happy with the service and time that was given to me to insure I was able to purchase the vehicle I wanted. John took his time to explain everything in detail, to give me a full understanding of how the veichales work and took his time to answer all questions I had to ask.
"Very helpful "
John was very helpful ,and knew about Volkswagen cars very well.thanks for helping us choosing. Our new car, we are very happy and delighted. Thank you for your time
"Amazing Service !"
John went out of his way to make the entire car buying process so smooth and painless. I’ve never bought/leased a car before and really happy I had John to help me though the whole process.
"Clean and knowledgable"
John Caddell showed me around some of the newer SUV models and was incredibly knowledgeable. He was enthusiastic and friendly. His confidence stood out to me as someone who was well prepared to talk about any feature for any vehicle. Great Job! Great Service! Thank you!
"Easy and upfront"
John made our VW lease as easy as can be. The dealership is upfront with the price (surprising) and is very helpful in making the lease/buying process very easy. Great place to go to for your next car.
"Purchase of Passat"
- Theresa Riggs
John was very helpful and friendly. He was able to answer all our questions. I would recommend seeking him out for your next car buying experience.