John Caruso | Page 33

I had a great experience with my client advisor John Caruso. He was friendly, knowledgeable, and very honest. I also worked with Frank Steffen and both he and John delivered on everything they promised. Caruso. He was friendly, knowledgeable, and very honest. I also worked with Frank Steffen and both he and John delivered on everything they promised. The buying process was very professional and extremely easy. I purposely bought from this dealership (which is quite outside my area) because of the great service I received during my initial call to the dealership to discuss the car I wanted. No matter where I live in the future, I will go out of my way to buy from this dealership again. More

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My experience with Ganley BMW was exceptional. John Caruso and Fred Palmer helped me identify the right model that matched my needs and lifestyle - a gorgeous Mojave Metallic 2013 320i. All my question Caruso and Fred Palmer helped me identify the right model that matched my needs and lifestyle - a gorgeous Mojave Metallic 2013 320i. All my questions about the vehicle and my options were answered and the journey from finding the right car all the way through driving it off the lot was handled with friendly, helpful professionalism every step of the way. I also have to thank Erik Parkinson for making the paperwork involved a quick and simple experience - his advance preparation along with his friendly, easy-going attitude were a real help as he walked me through the process swiftly and professionally. More

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It was a pleasure working with John when we were making our decision on what we would do when our lease expired. He was very gracious, helpful, extremely professional, and very knowledgeable about the car our decision on what we would do when our lease expired. He was very gracious, helpful, extremely professional, and very knowledgeable about the cars and our options. I am very happy with our experience and will gladly recommend the dealership and John to anyone in the market for a car. All the employees at Ganley we came into contact with were very professional. More

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Excellent. Ordering a new car with specific options was seamless. Very fair with MSRP discount and an acceptable trade-in offer was accomplished with a minimum of back and forth discussions. Upon deliver seamless. Very fair with MSRP discount and an acceptable trade-in offer was accomplished with a minimum of back and forth discussions. Upon delivery of the car, and due to oversight, a specific optional package was omitted. Sensing that the deal was in jeopardy, the Sales Manager offered several solutions - re-order the car (that would take up to 8 weeks); exchange the car for one on the lot (a more expensive model with options I was not interested in, not to mention summer performance tires). I finally decided to accept the car as delivered. The dealership installed the missing satellite radio and sent me a goodwill check to ease my disappointment. This was the fourth BMW that I purchased with the client advisor and was as pleased as with the previous purchases. More

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The Ganley BMW Group made this the best car buying experience we have ever had. Thanks to John Caruso, Sales and Robert Strecker, New Car Sales Manager, our new car purchase experience was informat experience we have ever had. Thanks to John Caruso, Sales and Robert Strecker, New Car Sales Manager, our new car purchase experience was informative, comfortable and fun! They worked hard to get us the exact car we wanted. Linda L. Kaltenbach More

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I was communicating with John and Robert (the new car sales manager) for several weeks about different types and levels of cars, I was trying to find a good vale car, finally I saw the car I ended up buy sales manager) for several weeks about different types and levels of cars, I was trying to find a good vale car, finally I saw the car I ended up buying in their inventory. The car was a 1 year old CPO, they were happy to help even though they work in new car sales. The communication was vey prompt, Robert was always covering if john is not available at the same time John was answering the Email on his day off as well. Eric the business manager was not pushing as other would do in this point of the sale when you get pushed to buy more protection plans and other extras, he did his part explaining the benefits of everything very well with no extra pressure that buyers usually hate., I am a person that would never get anything the sales person is pushing too hard for. My overall experience was great, I would recommend this dealership to all my friends. More

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I have done business with Ganley BMW for almost 13 years. During that time I have purchased three cars from them. They have always been honest and reliable and are great people to work with. They sell a t During that time I have purchased three cars from them. They have always been honest and reliable and are great people to work with. They sell a terrific product and stand behind it. With cars so high tech today, I appreciate the time John Caruso spent with me explaining how everything on the car works. More

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Ganley BMW gets the highest marks from me. I have just gotten my 3rd new BMW, and my client advisor is John Caruso. John is proactive and very responsive in taking care of my automotive needs. The proce gotten my 3rd new BMW, and my client advisor is John Caruso. John is proactive and very responsive in taking care of my automotive needs. The process of choosing and taking delivery of a new vehicle is made very easy and each transaction has been very pleasant. The facilities are very professional and they always have a great selection of new vehicles in inventory. I highly recommend Ganley BMW and John for anyone looking for a BMW. More

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Excellent experience with the salesman, general manager and above all eric when signing the deal. I would recommend this dealership and these people. We have had many years of satisfaction driving BMW s and above all eric when signing the deal. I would recommend this dealership and these people. We have had many years of satisfaction driving BMW s from this dealership. More

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I was very pleased with the experience I had working with John Caruso - we were actually able to get most of the deal worked out over the phone. He used no gimmicks, only full accurate explanations for what John Caruso - we were actually able to get most of the deal worked out over the phone. He used no gimmicks, only full accurate explanations for what I wanted to know. John promised me a fair deal for my trade in without being able to quote a final price over the phone - and he delivered. It was well worth my drive away from my local market, and I will be back in the future. More

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