John Cate | Page 6

Lexus for life. I've been coming to Lexus since we purchased our first GS350 in 2008! This car is amazing just like Paul Lezon said it would be. We now own two, our s I've been coming to Lexus since we purchased our first GS350 in 2008! This car is amazing just like Paul Lezon said it would be. We now own two, our second is a 2015 RX 350 f sport; and this one is even more exciting than the GS. Each and every visit to this dealership is like visiting family! From John Cate in service; whom has some of the best Customer Service skills I have ever dealt with; to Eddie Triplett the new General Manager. Each and every person at this dealership is Awesome! I'm not sure when my next vehicle will be purchased, but it will definitely come from Lexus of Chattanooga! More

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Great experience Thank you Ralph Paty for being such a professional salesman. It was so nice to have a salesman that was not so pushy and overbearing. A great experien Thank you Ralph Paty for being such a professional salesman. It was so nice to have a salesman that was not so pushy and overbearing. A great experience....Thank you. More

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Excellent service! Fast and courteous! All done professional Excellent service! Professional and courteous ! From the beginning, starting with a friendly greeting! Very fast checking in and avoiding unnecessary Excellent service! Professional and courteous ! From the beginning, starting with a friendly greeting! Very fast checking in and avoiding unnecessary waiting! Everything explained and clear, with no "surprises" ! More

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Amazing Customer Service I was having an issue with my car key and Ralph was able to connect me with John in service. Ralph was empathetic to my situation being that I was vis I was having an issue with my car key and Ralph was able to connect me with John in service. Ralph was empathetic to my situation being that I was visiting from out of town and needed to get back. John put my information in and I was in the lobby working while I waited. Within no time I was being called that my key had been reprogrammed and I was ready to go. The amount of care and effort that Casey gave to make sure I was at ease and that I should not have the same issue was comforting. John was kind of enough to let me know he would be stepping out but that I was in good hands. This dealer has a solid team and makes the customer feel taken care of. I would definitely recommend them to anyone. More

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Friendly fast service Although I had an issue with the sensors on my brand new car, the staff at this dealership worked diligently to fix the issue and were very friendly. Although I had an issue with the sensors on my brand new car, the staff at this dealership worked diligently to fix the issue and were very friendly. I would recommend this Lexus dealership to anyone looking for a car who wants a dealer to cater to their needs. Thank you for going above and beyond! More

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Great service!!! Thanks to John Cate for making it so easy to get car serviced. He is very kind & easy to talk too. Thanks for a great experience. Service department i Thanks to John Cate for making it so easy to get car serviced. He is very kind & easy to talk too. Thanks for a great experience. Service department is awesome! More

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Repair a tire and my 15,000 mile maintance check-up I love Chattanooga Lexus!!! John the service manager was great to work with, as well as Cory. They always take such good care of me. There is NO b I love Chattanooga Lexus!!! John the service manager was great to work with, as well as Cory. They always take such good care of me. There is NO better car experience than Lexus of Chattanooga!!!! More

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Always great service Always fast and courteous service . Even though it is pricey, I prefer to bring my car to the dealership because of the great service department Always fast and courteous service . Even though it is pricey, I prefer to bring my car to the dealership because of the great service department More

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Excellent Been working with John for over 6 years always follows through with all issues. Best service department we have ever dealt with. John is outstanding, Been working with John for over 6 years always follows through with all issues. Best service department we have ever dealt with. John is outstanding, Lexus IS lucky to have him as their representative. More

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Excellent Service Department My RX350 had its 20k service with no problems, no surprises and it was ready to go when expected. The service team is professional and courteous. My RX350 had its 20k service with no problems, no surprises and it was ready to go when expected. The service team is professional and courteous. More

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