John Cate | Page 6

Excellent Service Department My RX350 had its 20k service with no problems, no surprises and it was ready to go when expected. The service team is professional and courteous. My RX350 had its 20k service with no problems, no surprises and it was ready to go when expected. The service team is professional and courteous. More

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Amazing experience We purchased a GX 460 at Lexus of Chattanooga. Ralph Paty took care of us. It was so refreshing to have someone who truly cares about you and wantin We purchased a GX 460 at Lexus of Chattanooga. Ralph Paty took care of us. It was so refreshing to have someone who truly cares about you and wanting to make sure that you have the right car for your needs. I can truly say he went above and beyond to guarantee a great car buying experience. I highly recommend Ralph Paty at Lexus of Chattanooga. More

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The best new car purchase ever. Ralph was the most informed sales we have ever had the pleasure of dealing with. Considered all of our needs and wants. Once again Thanks Ralph Ralph was the most informed sales we have ever had the pleasure of dealing with. Considered all of our needs and wants. Once again Thanks Ralph More

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The brakes work great! The loaner came in handy I came in to see what was making a noise in my steering or suspension. They diagnosed it as a strut bearing problem that wasn't serious. They looked o I came in to see what was making a noise in my steering or suspension. They diagnosed it as a strut bearing problem that wasn't serious. They looked over my car and told me I needed to have my brakes flushed. So I got that done More

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December to Remember The purchase of my new 2017 Rx 350 was an excellent experience. Larry Holder helped me to find the perfect car to suit my needs. I will do business no The purchase of my new 2017 Rx 350 was an excellent experience. Larry Holder helped me to find the perfect car to suit my needs. I will do business no where else. He took the time with me to show me all the details about the car. Also, Leann in finance was so helpful along with other members of the team. I love my Lexus family. I give Lexus of Chattanooga 110% dealership team rating!!!! More

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90000 MILE SERVICE AS USUAL EVERYONE WAS VERY PROFESSIONAL AND EVERYTHING YOU COULD EXPECT FOR EXCELLENT SERVICE. THEY HAVE SERVICED MY CAR FOR 5 YEARS AND I HAVE NEVER AS USUAL EVERYONE WAS VERY PROFESSIONAL AND EVERYTHING YOU COULD EXPECT FOR EXCELLENT SERVICE. THEY HAVE SERVICED MY CAR FOR 5 YEARS AND I HAVE NEVER BEEN DISAPPOINTED! KEEP UP THE GOOD WORK! More

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AMAZING! I went in for service but after FRED FORTSON talked with me, I leased a new car, Thanks you FRED, I love my car. I did not intend to purchase a car bu I went in for service but after FRED FORTSON talked with me, I leased a new car, Thanks you FRED, I love my car. I did not intend to purchase a car but as a walked around in the showroom, FRED, offer his help and he was so informative and easy to talk with, I walked out with the car that i really liked. Thanks FRED and JOHN CATE for your kindness. More

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Excellent service every time John Cate has been my service advisor and contact person for service ever since I bought my first Lexus in 2013. John knows all of the Lexus vehicles John Cate has been my service advisor and contact person for service ever since I bought my first Lexus in 2013. John knows all of the Lexus vehicles very well, and he knows what services should be done and when they should be done to insure that everything will continue to operate properly without doing things that are not required. What a refreshing change: somebody who wants to help you do what is needed without trying to sell you a bunch of various stuff that is really not needed! It is a privilege to work with a skilled person who is honest and truly has the customer's interests at heart. More

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