Andrea Mashburn
Andrea Mashburn at Lexus of Chattanooga

Andrea Mashburn

Lexus Service Advisor 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of Andrea Mashburn

April 09, 2026

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So far so good as for calling and getting my car in for the first service. More

by mjnj1952
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Recommend Dealer
Yes
Apr 21, 2026

Lexus of Chattanooga responded

Thank you for sharing your experience so far! We’re glad scheduling your first service was smooth and easy. We look forward to taking great care of you and your vehicle when you come in. Thank you for choosing Lexus of Chattanooga!

April 09, 2026

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I just purchased my second Lexus from Ralph Paty at Lexus of Chattanooga! The experience was phenomenal from start to finish. They were patient with me, and were able to find the exact vehicle I wanted whe More

by Epoecollier
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Justin Hendrick

Apr 21, 2026

Lexus of Chattanooga responded

Thank you so much for your continued loyalty and for choosing us again for your second Lexus! We’re honored to be part of your journey and thrilled to hear your experience was phenomenal from start to finish. Ralph will truly appreciate your kind words. He takes great pride in making the process smooth and finding the perfect vehicle for each guest. We’re grateful for your trust in Lexus of Chattanooga over the years and look forward to taking care of you for many more to come. Enjoy your new Lexus!

January 31, 2026

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Andrea is very good at her job, well mannered and very professional. I can completely recommend Andrea. More

by lstrain
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Recommend Dealer
Yes
Feb 05, 2026

Lexus of Chattanooga responded

Thank you for taking the time to share your experience. We truly appreciate it. Andrea’s professionalism, kindness, and attention to detail are qualities we value deeply, and we’re so glad they stood out during your visit. We’ll be sure to share your kind words with her. Thank you again for your recommendation and for choosing Lexus of Chattanooga. We’re always here whenever you need us.

August 08, 2025

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Cody at Lexus in Chattanooga was so great at answering any questions we had. He was patient and worked with us as we talked through the pros and cons of the different options. Very informative. After much More

by Ljohnson8769
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Recommend Dealer
Yes

Other Employees Tagged: Josiah Sadek, Cody Clark

Aug 08, 2025

Lexus of Chattanooga responded

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Cody was able to guide you through the decision-making process with patience and care. At Lexus of Chattanooga, we strive to make every step of the car-buying journey as smooth and informative as possible, and we're glad Cody delivered on that promise. Congratulations on your new 2025 Lexus TX350 – what an exciting vehicle to drive home in! We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy every mile in your new Lexus!

July 29, 2025

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Lexus of Chattanooga takes the best car of us! Ralph is the absolute best salesman. We will never buy a car anywhere else! More

by Lmallen1122
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Purchase Time
Recommend Dealer
Yes
Aug 08, 2025

Lexus of Chattanooga responded

Thank you for your loyalty and such kind words! We’re thrilled to hear Ralph has earned your trust time and again—he truly loves helping guests find the perfect Lexus. It means so much to know you wouldn’t buy a car anywhere else. We’re honored to be your dealership family and look forward to caring for you and your Lexus for many miles to come.

January 06, 2025

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I’ve visited many Dealerships and they’re all good but Lexus of Chattanooga by far exceeds them all. They really care about you and your vehicle More

by emendes
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Recommend Dealer
Yes
Jan 07, 2025

Lexus of Chattanooga responded

Thank you so much for your kind words! We’re thrilled to hear that Lexus of Chattanooga exceeded your expectations. Providing exceptional care for both you and your vehicle is our top priority, and we’re so glad that our team made a lasting impression. Your feedback means the world to us, and we’re grateful for your trust. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

August 12, 2024

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This makes the fourth Lexus from this dealership because we have felt good about the deal we have made with Ralph Paty. He is the main reason we keep going back to Lexus of Chattanooga when we need a new v More

by Gateach2001
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Recommend Dealer
Yes
Aug 15, 2024

Lexus of Chattanooga responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that Ralph Paty has consistently provided you with excellent service and has been a key reason for your return to Lexus of Chattanooga. Your feedback is greatly appreciated, and we look forward to assisting you with your future vehicle needs.

July 18, 2024

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Andrea has been my service advisor for almost ten years! You want to be able to have that direct relationship with someone consistent who knows your vehicle better than you! Andrea has always been super n More

by Saraavakian23
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Recommend Dealer
Yes
Jul 25, 2024

Lexus of Chattanooga responded

Thank you for your wonderful review! We’re thrilled to hear that Andrea has provided you with exceptional service and consistency over the years. Building a long-term relationship with a knowledgeable and friendly advisor is so important, and we’re glad Andrea has been that reliable partner for you. Your recommendation means a lot to us, and we appreciate your continued trust in Andrea and Lexus of Chattanooga. If you need anything else, we’re here to help!

July 18, 2024

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For over 9 years Fred Fortson, Sales Manager Adviser has sold us 6 Lexus vehicles including our most recent purchase today, the 2024 Lexus GX550. Building a long term relationship, not only on trust and in More

by Saraavakian23
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Finance Experience
Recommend Dealer
Yes
Jul 25, 2024

Lexus of Chattanooga responded

Thank you so much for your heartfelt review! We’re truly grateful for your continued trust and loyalty over the years. It’s wonderful to hear that Fred Fortson has not only met your expectations but also built a lasting friendship through his dedication and integrity. We’re delighted to know that your experience with Fred and the 2024 Lexus GX550 was exceptional. Your support means the world to us, and we look forward to serving you for many more years to come. Thank you for choosing Lexus of Chattanooga!

April 22, 2024

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Excellent customer! I had a great experience with Andrea. She was very knowledgeable and personable. Definitely would recommend her and Lexus of Chattanooga. More

by kile59
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Recommend Dealer
Yes
Apr 22, 2024

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that you had an excellent experience with Andrea at Lexus of Chattanooga. Providing knowledgeable and personable service is what we strive for, and we're delighted that Andrea met and exceeded your expectations. Your recommendation means the world to us, and we appreciate your trust in both Andrea and our dealership. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

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