

317 Reviews
Write a Review317 Reviews of John Chapman
August 07, 2025
Desmond was fantastic. He listen to what I was asking for and delivered the perfect car for me. He was very courteous and attentive. The finance dept was great also. You al He listen to what I was asking for and delivered the perfect car for me. He was very courteous and attentive. The finance dept was great also. You all should get a kudos for the cleanliness and how all employees were polite and helpful. I am very happy with my car and the way I was treated. More
Other Employees Tagged: Desmond Norvell, Craig Douglas
August 02, 2025
Keep up the good work Ganley Ford Norton Ohio. Thank you for your excellent service⦠Thank you for your excellent service⦠More
Other Employees Tagged: Craig Douglas, John Kirchenbauer, Scott Spath, Ashley Neely, Brianna Worthington
August 02, 2025
Great people great service great prices. Fast reliable on time good communications car returned clean. Fast reliable on time good communications car returned clean. More
Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath, Kevin Kneebusch, Ashley Neely, Brianna Worthington, Mike Robinson
July 29, 2025
Go see Joe if you need a vehicle! Him and Ganley are top notch people to deal with! Him and Ganley are top notch people to deal with! More
Other Employees Tagged: Desmond Norvell, Craig Douglas, Matt Palffy, Joe Peticca
June 18, 2025
John was very professional, followed up when needed and followed through with his promises. Found the vehical I wanted and was knowledgeable! Thank you followed through with his promises. Found the vehical I wanted and was knowledgeable! Thank you More
Other Employees Tagged: Craig Douglas, Kevin Kneebusch, John Massolini
June 13, 2025
Two words formally describe Desmond Norvell and the staff at Ken Ganley Ford in Norton, Ohio. The words are simple and easy to remember. Ready... Here we go... THE BEST! From the moment you walk in the front at Ken Ganley Ford in Norton, Ohio. The words are simple and easy to remember. Ready... Here we go... THE BEST! From the moment you walk in the front door to the showroom an excellent experience begins. You are greeted with smiles and a hearty welcome. I've worked with Desmond Norvell several times over the years. I will continue to seek him out whenever I'm in need of a new car. He is courteous, kind, efficient and a total professional from start to finish. Every employee I've ever had contact with at Ganley Ford, from the sales staff, to service, to finance, to management are superb. Before you go anywhere else for a new or used vehicle, be sure to stop at Ganley Ford first. Be sure to ask for Dez! You will not b disappointed! More
Other Employees Tagged: Desmond Norvell, Craig Douglas, Scott Spath
June 07, 2025
The team was pleasant and responsive. It was a great experience. I will shop there again. It was a great experience. I will shop there again. More
Other Employees Tagged: Craig Douglas, Tony Zuppe
June 02, 2025
Dez is the best salesman I have ever dealt with. With John backing him up, we leave feeling we did the best we could. My wife and I donāt even think of going somewhere else. With John backing him up, we leave feeling we did the best we could. My wife and I donāt even think of going somewhere else. More
Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Kevin Kneebusch, Ashley Neely, Brianna Worthington, Mike Robinson , Dezmond. 5 stars +
June 02, 2025
Didn't waste my time. That's important to me. I specified what I could do, and they worked it out. Great service. That's important to me. I specified what I could do, and they worked it out. Great service. More
Other Employees Tagged: Craig Douglas, Joe Peticca
May 25, 2025
Sean was very knowledgeable and helpful and quick to respond to any questions I had. They helped get my payment to where I needed it to be to keep me in budget. Great dealership. respond to any questions I had. They helped get my payment to where I needed it to be to keep me in budget. Great dealership. More
Other Employees Tagged: Craig Douglas , Sean Pangburn

