John Chapman
John Chapman at Ken Ganley Ford Norton
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John Chapman | Page 2

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
264 Reviews
4.8

264 Reviews

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264 Reviews of John Chapman

February 24, 2024

Dealership Rating
Employee Rating

Awesome, Tom took the time to show my husband everything on the bronco. Answered all my husband's questions. Great place to buy a vehicle. More

by Nettiegirl50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

Feb 25, 2024

Ken Ganley Ford Norton responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 17, 2024

Dealership Rating
Employee Rating

This is the most friendly place to deal with. Everyone takes their time and listens to what you want rather than try to sell you something you don’t want. A great place to Buy a vehicle. More

by herbertspath69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2024

Ken Ganley Ford Norton responded

Herbert, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Feb 23, 2024

Ken Ganley Ford Norton responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2024

Dealership Rating
Employee Rating

I bought my truck and my wife's Bronco Sport from Jack. He is a great salesman and keeps in touch after the sale to make sure we are happy. I tell everyone I know to go see him when they need a new car More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Jack Leonhard

Feb 07, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business, Gary, and hope to see you again soon!

February 03, 2024

Dealership Rating
Employee Rating

This was the easiest and best experience I have ever had when buying a car! Everyone at the dealership was amazing to work with! They were so kind and patient as we tried to find the perfect family vehicle! More

by Eeyore13!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2024

Dealership Rating
Employee Rating

Jack was very helpful and made the process hassle free . All the staff were very attentive and I will go back and see Jack for my next vehicle More

by Goyolockwood
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

Feb 05, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2024

Dealership Rating
Employee Rating

It’s the only dealership we will ever shop and buy from they are awesome! More

by REDDHOTT0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Scott Spath

Jan 22, 2024

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2024

Dealership Rating
Employee Rating

We have either purchased or serviced many cars over the years at Ganley Ford and been happy with the vehicles and the service center. The staff is really friendly and willing to get the information that we More

by anytimedave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Brianna Worthington , Aaron Forsythe

Jan 17, 2024

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 18, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

Dealership Rating
Employee Rating

The service techs were very friendly and knowledgeable. The service on my vehicle was performed in a timely manner and done correctly. I would definitely go to Ken Ganley Ford again for any of my vehicle s More

by kevinv2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Kirchenbauer , Aaron Forsythe

Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

Dealership Rating
Employee Rating

Sean did an excellent job and on the ball to answer an questions that I had, even where and if the 2021 ford explorer has a recovery hook I'm the front. You were over an hour to get to the dealership, but More

by retcoop77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Sean Pangburn

Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Tim, and for taking the time to leave us this wonderful feedback!

January 13, 2024

Dealership Rating
Employee Rating

Good dealership to deal with up front pricing and good quality sales team will definitely be going back next time I need a car! More

by Matthew Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2024

Ken Ganley Ford Norton responded

Matthew, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

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