John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 16

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
338 Reviews
4.9

338 Reviews

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338 Reviews of John Chapman

September 14, 2022

Dealership Rating
Employee Rating

Tony Zuppe and John Chapman always make the process quick and easy! Picked up car 6 from them today. Won't buy my cars from any one else. More

by Katherine M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe

Sep 14, 2022

Ken Ganley Ford Norton responded

Thank you, Katherine! Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 06, 2022

Dealership Rating
Employee Rating

Franco and John were fantastic! Such and easy experience with the purchase. Highly recommended! Thanks again! More

by Ericpal1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

Ken Ganley Ford Norton responded

Eric, Thank you so much for your wonderful review! We are thrilled that Franco and John had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

August 29, 2022

Dealership Rating
Employee Rating

Thank you Dez and Franco! Great job guys! We will be back again! See you then. More

by buchanand923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 15, 2022

Dealership Rating
Employee Rating

Tony was fantastic! This was easy peasy and transparent. Out of state buy. They made everything easy; no issues. I traded in my car also. Everything but delivery over More

by Roxanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe, Kevin Kneebusch

Aug 16, 2022

Ken Ganley Ford Norton responded

It's fantastic to hear that Tony provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

July 27, 2022

Dealership Rating
Employee Rating

We purchased a 2022 Bronco Sport from Ken Ganley Ford Norton. The entire process was quick and easy. Very highly recommend this dealership. The sales team is very friendly and helpful with answering any More

by kfacenbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new Bronco! We look forward to seeing you again!

Jul 29, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Thanks again for the recommendation, and have an amazing day!

July 27, 2022

Dealership Rating
Employee Rating

Incredible experience! Highly recommend! They were quick and on point. Answered all my questions and followed through on all my questions. More

by mgalloway
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Scott Bomgardner

Jul 28, 2022

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new purchase, and let us know if we can be of any more assistance!

Jul 29, 2022

Ken Ganley Ford Norton responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Norton! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 26, 2022

Dealership Rating
Employee Rating

We bought out our lease and it was quick and easy. Franco had us in and out and no time. Very friendly staff. More

by dlshafer3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jun 27, 2022

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

June 17, 2022

Dealership Rating

First time buyer at Ken Ganley dealership. Great sales team and great dealership to work with. More

by Kuhnsdavid7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fincham, Brandon Taylor-Mitchell

Jun 19, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out to us if there's anything more we can do!

June 16, 2022

Dealership Rating
Employee Rating

What a pleasure to work with Scott Bomgardner. He is honest, trustworthy, professional, knowledgeable and respectful. More

by cheryl.ozmore
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Kevin Kneebusch , Scott Bomgardner

Jun 17, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to Scott here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 04, 2022

Dealership Rating

Great Dealership! Bought my 12th vehicle from Franco!!! Please Post!!! Drove up from Sarasota Florida to buy My new Ford from Ganley! More

by Mark J Casalinova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Ken Ganley Ford Norton responded

Hello Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Thank you again for the great review!

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