John Chapman | Page 28

I received excellent service. Franco was so nice to work with. I bought out my lease. They lowered my payment and extended my bumper to bumper warranty for an additional 36 months with no money down! I was with. I bought out my lease. They lowered my payment and extended my bumper to bumper warranty for an additional 36 months with no money down! I was in and out the door within 30 minutes. Very quick and excellent customer service!! Thank you!! More

by SANHUNT1961 Verified Customer Verified Customer

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I literally here an hour tops and walked out with a brand new SUV. Extremely happy and will tell everyone about them. Definitely recommend them. new SUV. Extremely happy and will tell everyone about them. Definitely recommend them. More

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outstanding customer service, and the most painless, easy, quick transaction I’ve ever experienced over nearly a dozen transactions in the last 30 years. Quickest credit guy in the business and quality easy, quick transaction I’ve ever experienced over nearly a dozen transactions in the last 30 years. Quickest credit guy in the business and quality from top to bottom. Go see Franco, he’ll get it done.. More

by theFinger Verified Customer Verified Customer

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Desmond was great! This is my second vehicle I've worked with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! More

by kfacenbaker Verified Customer Verified Customer

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Purchased vehicle from online ad. They are public safety and veteran oriented which is greatly appreciated and well respected. Process was easy enough but felt that several needed repairs should have been and veteran oriented which is greatly appreciated and well respected. Process was easy enough but felt that several needed repairs should have been revealed prior to purchase especially safety related items. One item was mentioned and I was directed to their parts department to make my own repairs - wrong answer.I still would have made the purchase but the proactive honesty would have been appreciated. Sales person was friendly, GM's customer service skills are average and somewhat abrasive. Making a unseen internet purchase is more and more prevalent these days, even with mainstream dealerships - some improvements with this facility could make their future more effective. More

by SDENTY10 Verified Customer Verified Customer

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Good sales process. Desmond was easy to work with. I was able to get out of my existing lease on a RAM 1500 and into a Ford F-150 able to get out of my existing lease on a RAM 1500 and into a Ford F-150 More

by Pete Verified Customer Verified Customer

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Doing business with Ganley in Barberton for many years. Doing business with Ganley in Barberton for many years. Excellent Service. Franco did not pressure me at all and got me a great deal, very satisfied. Doing business with Ganley in Barberton for many years. Excellent Service. Franco did not pressure me at all and got me a great deal, very satisfied. More

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I am sorry happy that I came here because I bought my fist truck here but I wish I could had more selection of used trucks like diesels fist truck here but I wish I could had more selection of used trucks like diesels More

by Ford guy Verified Customer Verified Customer

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The only reason I chose what I chose as far as a service rating was due to the fact that the price for repairs was outrageous they said that I had some modifications to my truck that completely voided a war rating was due to the fact that the price for repairs was outrageous they said that I had some modifications to my truck that completely voided a warranty that Ford was not willing to backup nor their partnership company 5 star tuning I think it is absolutely ridiculous the only positive thing I can say is they loaned me a rental for a little bit of the time They charged me 1000 dollars for a diagnostic that was inaccurate the first time they diagnosed it. Then had to put it all back together. So to me I paid 1000 for a diagnostic that got me nowhere. More

by Clydeduke1984 Verified Customer Verified Customer

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I love my service experience every time at Ganley Ford! I have had multiple vehicles serviced through the years and they never disappoint my expectations have had multiple vehicles serviced through the years and they never disappoint my expectations More

by Matt Verified Customer Verified Customer

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