John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 28

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
347 Reviews
5.0

347 Reviews

Write a Review

347 Reviews of John Chapman

February 17, 2021

Dealership Rating
Employee Rating

I have purchased about 5 cars from Ganley. Always easy to work with. Friendly, helpful and a good selection. I would reccomend it to anyone looking for a car. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas

Feb 17, 2021

Ken Ganley Ford Norton responded

Thank you, Laurie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience once again and appreciate your continued business!

February 16, 2021

Dealership Rating

Awesome dealership, awesome experience with Ken Steel. They gave top value for my trade and got me the exact deal I wanted on the car I purchased. HIGHLY RECOMMEND. More

by Rudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Steel

Feb 17, 2021

Ken Ganley Ford Norton responded

Thank you, Rudolph, for sharing your experience with us! We're happy to hear it went well working with Ken and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 11, 2021

Dealership Rating

Great place to get a car new or used. My family had been shopping here for over 15 years. Ask for Tom Stancil! He is the man!! More

by Cgoodman0404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

Feb 12, 2021

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

February 10, 2021

Dealership Rating
Employee Rating

Sales team was great very friendly. I had some issues but management corrected it. Finance department was easy and smooth to work with. Overall it was a good experience More

by Bmjshort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe, Carly Neubert

Feb 10, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 22, 2021

Dealership Rating
Employee Rating

I have never had such an easy experience buying a truck. The team at ganley worked until they made it happen. I would encourage anyone in the market for a car to go with ganley. They will definitely have my More

by Tbat1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2021

Ken Ganley Ford Norton responded

We are so happy to hear that our staff gave you such an easy buying experience! We really appreciate your business & thank you for the positive review! Please let us know if there’s anything else we can do for you and enjoy your new truck!

January 20, 2021

Dealership Rating
Employee Rating

I received excellent service. Franco was so nice to work with. I bought out my lease. They lowered my payment and extended my bumper to bumper warranty for an additional 36 months with no money down! I was More

by SANHUNT1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jan 20, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Franco and John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 19, 2021

Dealership Rating
Employee Rating

I literally here an hour tops and walked out with a brand new SUV. Extremely happy and will tell everyone about them. Definitely recommend them. More

by Sayrahc93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Jan 19, 2021

Ken Ganley Ford Norton responded

Sayrah, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new SUV, and we thank you for choosing Ganley Ford!

December 17, 2020

Dealership Rating

outstanding customer service, and the most painless, easy, quick transaction I’ve ever experienced over nearly a dozen transactions in the last 30 years. Quickest credit guy in the business and quality More

by theFinger
Recommend Dealer
Yes
Dec 18, 2020

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

December 17, 2020

Dealership Rating
Employee Rating

Desmond was great! This is my second vehicle I've worked with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! More

by kfacenbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas

Dec 17, 2020

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Desmond had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

December 12, 2020

Dealership Rating
Employee Rating

Purchased vehicle from online ad. They are public safety and veteran oriented which is greatly appreciated and well respected. Process was easy enough but felt that several needed repairs should have been More

by SDENTY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Franco D. Casalinova

Dec 29, 2020

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

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