John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 29

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
342 Reviews
5.0

342 Reviews

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342 Reviews of John Chapman

November 07, 2020

Dealership Rating
Employee Rating

My recent experience with Ganley Ford was a most pleasant one. The staff, especially Aaron, were very professional and knowledgeable. I was completely satisfied with the sales transaction. I would definit More

by poconnor147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe, Staci Stonestreet, Sean Pangborn

Nov 09, 2020

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your sales experience with Ganley Ford. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

October 29, 2020

Dealership Rating

Didn't start out too good, but Austin persisted and got me the deal I wanted. Have been thinking about a new car and am happy with my choice More

by EMILYZAMISKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Oct 30, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new car, Emily!

October 21, 2020

Dealership Rating
Employee Rating

We had a great experience in buying this car. Franco and the team stayed well after hours to finalize everything and get us in the car that night. More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Ken Ganley Ford Norton responded

Thank you, Rich, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2020

Dealership Rating
Employee Rating

I found Ganley Ford through an inventory search on Ford.com. They had the truck I wanted and at a good price due to a number of discounts. I called first before leaving the Columbus area. Franco verif More

by dwooddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2020

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent sales visit to our dealership. We're glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

October 06, 2020

Dealership Rating
Employee Rating

After having left another Ford dealer because of misleading gimmicks we thought we'd try Ganley. We were looking for a year end deal for an Explorer. We found it at Ganley and Franco Casalinova. Fr More

by brianbuttermore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Oct 06, 2020

Ken Ganley Ford Norton responded

We are very happy to hear that Franco provided you with such a positive experience. Congratulations on your new Explorer! We sincerely value your business and look forward to your next visit.

October 05, 2020

Dealership Rating
Employee Rating

Thank all you so much for all your help. Great job helping me get my new car. I will be back again in the future. ! More

by andrew.blowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Oct 06, 2020

Ken Ganley Ford Norton responded

Thank you, Andrew! Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 05, 2020

Dealership Rating

Transaction was smooth and easy. Had some quality used cars available. Returned over the weekend to consider the purchase of a new vehicle. Give the purchase consideration. More

by jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Oct 05, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 21, 2020

Dealership Rating
Employee Rating

Pleasant shopping experience and got the exact Explorer we were looking for. Franco and the team at Ganley took great care of us! We will return in the future. More

by Holpuch05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad Franco and our team were able to help, and we hope to see you again! Congratulations on your new Explorer!

August 28, 2020

Dealership Rating
Employee Rating

Great people and very thorough. Would recommend! Tony, Craig and John made the process easy and quick. Very clean and professional even during this pandemic. More

by Katherine M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe

Aug 29, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 24, 2020

Dealership Rating
Employee Rating

They made me feel important. Went overboard to make my buying experience memorable. Felt like I was a member of their family. I’ll shop there again More

by Lorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe

Aug 25, 2020

Ken Ganley Ford Norton responded

It's great to hear, Lorin, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

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