John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 27

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
342 Reviews
5.0

342 Reviews

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342 Reviews of John Chapman

March 06, 2021

Dealership Rating
Employee Rating

They had just what I wanted plus a friendly, quick transaction. I left Ganley Ford that afternoon as happy (maybe happier) as in the previous 3 Ford purchases. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear we delivered such a great experience! Congratulations on your new Ford! Please let us know if we can be of any further assistance. We're always happy to help.

February 26, 2021

Dealership Rating

I had a great experience at Ganley Ford Barberton when leasing my new 2021 F150. My salesman Franco was great to work with. I would recommend Ganley Ford to others. More

by brandydanielle319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Carly Neubert

Feb 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco and the team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

February 25, 2021

Dealership Rating
Employee Rating

Best car buying experience ever. Staff took the time to really understand my unique situation and found an affordable, creative solution... fast! When I returned the next day the vehicle and all the paperw More

by dladines
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Kevin Kneebusch , Ken Steel, Paige

Feb 25, 2021

Ken Ganley Ford Norton responded

We are so pleased to hear that Ken Steel & the rest of our staff gave you the best car experience ever! Thank you for your business & for trusting us to help you with your unique situation! Please let Ken know if there's anything else that we can do for you! And enjoy your new vehicle!

February 19, 2021

Dealership Rating

We purchased a used car from Hanley Ford and it was exactly what we were looking for. The car was just like it was discribed on line and everyone there was very nice and professional. More

by bertisond
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Steel

Feb 19, 2021

Ken Ganley Ford Norton responded

Thank you so much for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 18, 2021

Dealership Rating
Employee Rating

Extremely helpful loved the car buying experience with this dealer ship. Decent trade in value and amazing sales team I would prefer then to anyone More

by logan.krites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Ken Ganley Ford Norton responded

Logan, It's great to hear that John and our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

February 17, 2021

Dealership Rating
Employee Rating

I have purchased about 5 cars from Ganley. Always easy to work with. Friendly, helpful and a good selection. I would reccomend it to anyone looking for a car. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas

Feb 17, 2021

Ken Ganley Ford Norton responded

Thank you, Laurie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience once again and appreciate your continued business!

February 16, 2021

Dealership Rating

Awesome dealership, awesome experience with Ken Steel. They gave top value for my trade and got me the exact deal I wanted on the car I purchased. HIGHLY RECOMMEND. More

by Rudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Steel

Feb 17, 2021

Ken Ganley Ford Norton responded

Thank you, Rudolph, for sharing your experience with us! We're happy to hear it went well working with Ken and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 11, 2021

Dealership Rating

Great place to get a car new or used. My family had been shopping here for over 15 years. Ask for Tom Stancil! He is the man!! More

by Cgoodman0404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

Feb 12, 2021

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

February 10, 2021

Dealership Rating
Employee Rating

Sales team was great very friendly. I had some issues but management corrected it. Finance department was easy and smooth to work with. Overall it was a good experience More

by Bmjshort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe, Carly Neubert

Feb 10, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 22, 2021

Dealership Rating
Employee Rating

I have never had such an easy experience buying a truck. The team at ganley worked until they made it happen. I would encourage anyone in the market for a car to go with ganley. They will definitely have my More

by Tbat1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2021

Ken Ganley Ford Norton responded

We are so happy to hear that our staff gave you such an easy buying experience! We really appreciate your business & thank you for the positive review! Please let us know if there’s anything else we can do for you and enjoy your new truck!

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