John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 30

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
342 Reviews
5.0

342 Reviews

Write a Review

342 Reviews of John Chapman

August 17, 2020

Dealership Rating

Austin was a pleasure to work with. All the paperwork was ready and it didn't take long to get on my way. Clean atmosphere. More

by RP61957
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Aug 18, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Austin and the rest of our team, and we look forward to working with you again.

August 15, 2020

Dealership Rating
Employee Rating

Franco was very polite, knows his job well. About Ganley Ford the whole staff was polite. The environment was like home. Thanks for everything you helped us with!!! More

by Cinnersue74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ganley Ford. I'm glad to hear that Franco was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 13, 2020

Dealership Rating
Employee Rating

Great experience getting my first new F-150. Management was beyond helpful and salesman was extremely friendly and not pushy. Highly recommend them for any new or used vehicle purchase! More

by AJ
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath , John Asano, Paul Asano, Staci Stonestreet, Austin Temsey

Aug 13, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new truck!

August 03, 2020

Dealership Rating
Employee Rating

I’ve been buying fords from Ganley since 1998 and I’m on number 5 very satisfied with everything I’ve never gotten a bad one yet More

by GOATMOM4EV
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Austin Temsey

Aug 04, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 20, 2020

Dealership Rating
Employee Rating

This is my third lease with Ganley Ford in Barberton. The staff and sales person were very friendly and professional. Franco makes getting a new a easy and stress-free experience. More

by pcosgrove1
Recommend Dealer
Yes
Jul 21, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 17, 2020

Dealership Rating
Employee Rating

VERY GOOD HELPFULL AND FRIENDLY STAFF, CONVIENT HOURS, PRICES REASONABLE, QUICK SERVICE, IN AND OUT WITH A FREE CAR WASH. HAD NO PROBLEMS AT ALL. I'LL BE BAC More

by tbyers4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2020

Dealership Rating
Employee Rating

Franco did a phenomenal job on finding the right vehicle in a short period of time for my family. It really was a sign and drive within an hour. Thanks again Franco! More

by jordan.larson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2020

Ken Ganley Ford Norton responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else!

July 03, 2020

Dealership Rating
Employee Rating

Everyone at Ganley ford of Barberton is great. I have dealt with Sam Adrian in sales and Benya Fulton in service and both deserve more than 5stars. Thanks Ganley ford More

by xBrapkx
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Sam Adrian

Jul 03, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2020

Dealership Rating

All employees are great! Very friendly!! We have been coming to Ganley for years! Thank you for everything! Des is the best!! Thanks love, ya he Emery’s More

by DCE2985
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Jul 02, 2020

Ken Ganley Ford Norton responded

It's great to hear that Desmond and his team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

June 28, 2020

Dealership Rating
Employee Rating

Convenient process Easiest process I have experienced, most of the details were done through text with Austin, the salesman who had the majority of the process completed More

by PNMC53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Jun 28, 2020

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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