John Cortese | Page 5

Service is always amazing! All employees are awesome! Thanks you! Thanks you! More

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With the exception of delivery (cleaned vehicle, sticker residue removed, interior vacuumed). The dealership went above expected. An initial problem was corrected, the paperwork was done in record time an residue removed, interior vacuumed). The dealership went above expected. An initial problem was corrected, the paperwork was done in record time and the numbers were acceptable. More

by johnhuther Verified Customer Verified Customer

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Everyone very helpful and courteous Good experience with Everyone very helpful and courteous Good experience with this dealership I will definitely consider coming back to buy another vehicle in the futu Everyone very helpful and courteous Good experience with this dealership I will definitely consider coming back to buy another vehicle in the future quick in and out More

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Dealership failed to run the diagnostic requested. I was forced to call Ford pass and have them run the diagnostic. They found the error code Which created me all kinds of issues with my time and availabili forced to call Ford pass and have them run the diagnostic. They found the error code Which created me all kinds of issues with my time and availability. More

by hbo Verified Customer Verified Customer

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Patrick in service is always very attentive. He tells you what's up, and what they can do to help. The issue price was more than the car was worth. We ended up buying a used vehicle from Phil. My wife loves what's up, and what they can do to help. The issue price was more than the car was worth. We ended up buying a used vehicle from Phil. My wife loves the new car! Travis was great too! More

by dino.kay Verified Customer Verified Customer

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I was unhappy with my last visit. I was annoyed with being scheduled an appointment for a recall only to show up and be notified that the part had to be ordered. Also after calling several times to reac being scheduled an appointment for a recall only to show up and be notified that the part had to be ordered. Also after calling several times to reach out to a service rep about some paperwork from my warranty that's wasn't returned and an update I've never received a call back after leaving a voicemail. After about a month they reached out to advise the part was in and scheduled an appointment. However I have yet to return to have it completed. I had an oil change done back a few minutes ago which prompted me to do the recall. I noticed they never topped off any other fluids in the vehicle as most service centers would automatically do. Just not impressed so far with the level of service so far. Didn't even offer shuttle service. More

by chuckster1102 Verified Customer Verified Customer

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Awesome sales person great management and a fantastic vehicle 10 star plus thank you guys ! ! ! Also everything promise that we agreed-upon on the deal in the lease was 100% accurate and complete includi vehicle 10 star plus thank you guys ! ! ! Also everything promise that we agreed-upon on the deal in the lease was 100% accurate and complete including my refund check thank you again More

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After a bad experence, was called reguarding issue and given a Monthly lease price that seemed much more realistic, Upon then next sit down and a large increase in the monthly price agreed to a small com given a Monthly lease price that seemed much more realistic, Upon then next sit down and a large increase in the monthly price agreed to a small compromise, when I returned to finialize the lease the price and terms changed again, after more back and forth a signed a lease.. The was the worst experiance I have ever experienced in leasing or buying a vechile...I have had over 20 lease's...This one I will not forget..If this is SOP you will not have return Customer's Mike More

by mwicker1 Verified Customer Verified Customer

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Another great visit / service by Cortese team / Service staff. I scheduled a regular maintenance service visit in early June. I was assigned Patrick this time. Five stars all the way. In addition I had que staff. I scheduled a regular maintenance service visit in early June. I was assigned Patrick this time. Five stars all the way. In addition I had questions regarding the software / door lock and Patrick was super helpful. More

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Friendly team at the service center! Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy More

by wochaya Verified Customer Verified Customer

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