John Cortese
John Cortese at Cortese Ford Lincoln

John Cortese | Page 5

Owner

Cortese Ford Lincoln

2452-2500 West Henrietta Road
Rochester, NY 14623

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5.0
101 Reviews
5.0

101 Reviews

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101 Reviews of John Cortese

October 21, 2021

Dealership Rating
Employee Rating

Great experience! Always an enjoyable transactionStaff Great experience! Always an enjoyable transaction Staff is professional at all times! I will purchase from Cortese again More

by rmartel0
Recommend Dealer
Yes

Other Employees Tagged: Wayne Rainey, Darren Sneddon , Makayla Buscemi, Ron Christiano, Anthony Rainey

Oct 26, 2021

Cortese Ford Lincoln responded

Thanks for the awesome review!

October 18, 2021

Dealership Rating
Employee Rating

The employed were very helpful to make it an enjoyable experience. Not a bad word could be spoke. Thank You More

by sman7224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2021

Cortese Ford Lincoln responded

Thank you !

September 27, 2021

Dealership Rating
Employee Rating

They are very friendly and make a perfect service. Thank you guys for your job. More

by salnikov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2021

Cortese Ford Lincoln responded

Thanks for the great review!

August 06, 2021

Dealership Rating
Employee Rating

Service is always amazing! All employees are awesome! Thanks you! More

by mack.peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Samantha Cortese

Sep 02, 2021

Cortese Ford Lincoln responded

mack.peggy, we're pleased to hear everything was completed to your satisfaction! Samantha Cortese Customer Relations Manager 585-277-3214

July 15, 2021

Dealership Rating
Employee Rating

With the exception of delivery (cleaned vehicle, sticker residue removed, interior vacuumed). The dealership went above expected. An initial problem was corrected, the paperwork was done in record time an More

by johnhuther
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon, Phil Valenti, Samantha Cortese , David Eichelberger

Sep 02, 2021

Cortese Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Samantha Cortese Customer Relations Manager 585-277-3214

April 22, 2021

Dealership Rating
Employee Rating

Everyone very helpful and courteous Good experience with Everyone very helpful and courteous Good experience with this dealership I will definitely consider coming back to buy another vehicle in the futu More

by t.mastro22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon, Phil Valenti, Samantha Cortese , Anthony Rainey

April 02, 2021

Dealership Rating
Employee Rating

Dealership failed to run the diagnostic requested. I was forced to call Ford pass and have them run the diagnostic. They found the error code Which created me all kinds of issues with my time and availabili More

by hbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

January 12, 2021

Dealership Rating
Employee Rating

Patrick in service is always very attentive. He tells you what's up, and what they can do to help. The issue price was more than the car was worth. We ended up buying a used vehicle from Phil. My wife loves More

by dino.kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Valenti, Samantha Cortese , David Eichelberger, Patrick Zimmerman

October 02, 2020

Dealership Rating
Employee Rating

I was unhappy with my last visit. I was annoyed with being scheduled an appointment for a recall only to show up and be notified that the part had to be ordered. Also after calling several times to reac More

by chuckster1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michelle Scott

Oct 06, 2020

Cortese Ford Lincoln responded

chuckster1102, I am sorry to hear about this experience. I would like to speak with you further about what happened. Please reach out at your earliest convenience. Samantha Cortese 585-277-3214

September 29, 2020

Dealership Rating
Employee Rating

Awesome sales person great management and a fantastic vehicle 10 star plus thank you guys ! ! ! Also everything promise that we agreed-upon on the deal in the lease was 100% accurate and complete includi More

by dmmachz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon, Chris Whaling , Makayla Buscemi, Shane Chapin, David Eichelberger, Steve Service, Donna Spofford

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