John Cortese | Page 6

Everything was fast and efficient. Customer service was great. They were very friendly and made sure all of my needs were meet. I will definitely return to get my car serviced. great. They were very friendly and made sure all of my needs were meet. I will definitely return to get my car serviced. More

by AAWAD1 Verified Customer Verified Customer

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Fast service, great communication, excellent work I have found the sales , parts, office, and service personnel to be top notch. It all starts with great leadership. There are a lot of really good d I have found the sales , parts, office, and service personnel to be top notch. It all starts with great leadership. There are a lot of really good dealerships, and this is one of them. We have no need to go anywhere else. More

by gilhale Verified Customer Verified Customer

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My experience at Cortese Ford I have been with Cortese since i was a student at RIT (1997) and first car was Ford Aspire, Later bought Ford Focus, for my daughter, later I got Ford I have been with Cortese since i was a student at RIT (1997) and first car was Ford Aspire, Later bought Ford Focus, for my daughter, later I got Ford Escape, and Honda Accord for my second daughter, later traded this for Ford Fiesta, then Ford Focus, and later another Ford Escape, and i been treat as Cortese family, the service is great people are very friendly and I will recomend Cortese ford for anybody who is in the market for a vehicle! More

by wochaya Verified Customer Verified Customer

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Had service completed staff was very courteous and helpful . Had to have a part ordered , service was completed in half a day , easy pick up when the work was complete helpful . Had to have a part ordered , service was completed in half a day , easy pick up when the work was complete More

by RELOCEY Verified Customer Verified Customer

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I came back to Ford to buy my car because of the outstanding job that Darren in service was working on my old 2008 Ford Escape.. Travis was very helpful as well as Danielle and Kay. Shane sold me m outstanding job that Darren in service was working on my old 2008 Ford Escape.. Travis was very helpful as well as Danielle and Kay. Shane sold me my 2008 Escape and he checked in with me to see if I had any concerns. I thought that was super awesome. Anthony Raimy, my salesman Was outstanding as well. More

by debpaulette54 Verified Customer Verified Customer

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Awesome operation I have been involved with the retail dealership industry for over 35 years, and have come across some really terrific dealerships - and great owners o I have been involved with the retail dealership industry for over 35 years, and have come across some really terrific dealerships - and great owners of those operations. The Cortese group of franchise firms are top notch. The dealer principal is an honorable businessman, and the managers and staff members we have worked with have all been top notch over the past 15 years. We previously purchased some late model SUVs from them. More recently we were able to acquire a 2020 Shelby GT500, quite a feat considering how few are being built and sold. It qualifies as a lifetime achievement for me... The transaction for the Shelby was as smooth as it could have been hoped for. No fuss, no muss. A clean, straight up deal with no misery or grief. The Shelby was ready for delivery at the time promised, and has proven to be a really tremendous machine. I look forward to bring more business to these fine folks as the need arises. Highly recommended... More

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Awesome experience Ordered an F550. Had a tool box and dump body added. Cortese handled everything. Hats off to Tom Ciavarri and Ron Christiano for closing up the detail Ordered an F550. Had a tool box and dump body added. Cortese handled everything. Hats off to Tom Ciavarri and Ron Christiano for closing up the details and getting me a bulldozer on tires! And the looks big red gets are a nice touch. Thanks again. John Cortese you have the A-team! More

by retsof176 Verified Customer Verified Customer

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Always courteous and professional staff. Friendly and helpful during my service and purchases . I’ve dealt with the Ford and Lincoln staff and always had great experience staff. Friendly and helpful during my service and purchases . I’ve dealt with the Ford and Lincoln staff and always had great experience More

by Kelly.jim48 Verified Customer Verified Customer

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A++++ Service The service always does a good job, keep up the good work everyone. I will always take my Ford vehicles to Cortese Ford. Thanks again The service always does a good job, keep up the good work everyone. I will always take my Ford vehicles to Cortese Ford. Thanks again More

by rpercoli Verified Customer Verified Customer

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Darren is great service is always good. I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car la I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car late the previous night for an oil change and air in a tire. The next day at noon my wife checked on the status of the service. Nick the service advisor indicated that because we did not have an appointment he wasn’t sure when he would get to service her car. She had indicated she needed it by 2 pm in order to pick up our grandchildren. She told him not to bother to work on the car. and she picked it up and took it to Monroe Muffler. The work was done there in 20 minutes. We have been going to Cortese for service on this car since she purchased it in 2011. We were very disappointed because we have been using Cortese for service for 20+ years. Tim Young the previous service provider was wonderful, needless to say we will not return to Cortese Jeep. Please feel free to pass this message onto John Cortese who is a friend. Thanks Frank Geraci More

by FGERACI Verified Customer Verified Customer

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