John Cortese | Page 7

Darren is great service is always good. I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car la I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car late the previous night for an oil change and air in a tire. The next day at noon my wife checked on the status of the service. Nick the service advisor indicated that because we did not have an appointment he wasn’t sure when he would get to service her car. She had indicated she needed it by 2 pm in order to pick up our grandchildren. She told him not to bother to work on the car. and she picked it up and took it to Monroe Muffler. The work was done there in 20 minutes. We have been going to Cortese for service on this car since she purchased it in 2011. We were very disappointed because we have been using Cortese for service for 20+ years. Tim Young the previous service provider was wonderful, needless to say we will not return to Cortese Jeep. Please feel free to pass this message onto John Cortese who is a friend. Thanks Frank Geraci More

by FGERACI Verified Customer Verified Customer

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Treat you like Family Johnny is an awesome person who I had a pleasure to meet for the first time back in 2009 buying my first car from him and been coming back ever since, Johnny is an awesome person who I had a pleasure to meet for the first time back in 2009 buying my first car from him and been coming back ever since, we became very good friends and more like family have lots of same Values business and Family. This is my forth car that I bought from his Dealership! And Lou was also very good salesman that did everything in his power to get things done right for me! Ron was also a great guy to make sure I was taken care of! More

by FRANK@SILVANATRUCKING.COM Verified Customer Verified Customer

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Service center Great service, very friendly and professional. Helped with all questions. Fast service. Made sure I had everything i needed. Would recommend to any on Great service, very friendly and professional. Helped with all questions. Fast service. Made sure I had everything i needed. Would recommend to any one for service. More

by brttvr01 Verified Customer Verified Customer

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Good dealership with decent staff, nice amenities Great experience overall except I wasn't given any free oil change coupons even though I asked the owner in an email telling him I would love to try o Great experience overall except I wasn't given any free oil change coupons even though I asked the owner in an email telling him I would love to try out his service garage at the Lincoln side of the dealership. Would have appreciated even one coupon or maybe a hundred bucks off the car price. More

by Cal23 Verified Customer Verified Customer

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Great group at Cortese The whole team at Cortese Ford were great! Victor Bay especially, he answered all my questions and I'm positive uiuve found yourself another loyal cu The whole team at Cortese Ford were great! Victor Bay especially, he answered all my questions and I'm positive uiuve found yourself another loyal customer. Thank you all! More

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I can't believe you want me to write a review The car I bought from Cortese was unreliable. Within the first two weeks of ownership, I had to have it towed to the dealership three times because it The car I bought from Cortese was unreliable. Within the first two weeks of ownership, I had to have it towed to the dealership three times because it would not start. Rather than work with me, Cortese argued that there was nothing wrong with it, even though I had multiple witnesses, including my elderly parents who were stranded with me on the first occasion. Cortese could have been decent and allowed me to return the vehicle, as is consistent with the New York State lemon law, but refused to work with me. With great difficulty I was able to get Cortese to take their car back. Any time anyone asks my advice on where to buy a car in the Rochester NY area, I tell them, "Anywhere but Cortese. " Too bad I can't give zero stars. More

by JAMESNROWE Verified Customer Verified Customer

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I was extremely pleased with all involved Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purc Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purchased over 10 vehicles in the past 6 years More

by ferraritours21 Verified Customer Verified Customer

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Quick, efficient, painless Purchasing a Raptor from Cortese Auto Block, was a good experience. Every one was extremely helpful and knowledgeable. I will continue to purchase f Purchasing a Raptor from Cortese Auto Block, was a good experience. Every one was extremely helpful and knowledgeable. I will continue to purchase from this fine establishment. More

by ferraritours21 Verified Customer Verified Customer

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Quick My experience was the same as before. They took my statement about what I thought was going on with my vehicle, and called me to tell me something els My experience was the same as before. They took my statement about what I thought was going on with my vehicle, and called me to tell me something else was wrong with it. More

by nathaniellarkin Verified Customer Verified Customer

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Purchased a new Ford Explorer Terrific experience from start to finish. We were shown the vehicles that fit our criteria, test drove them, and then were shown the numbers for both Terrific experience from start to finish. We were shown the vehicles that fit our criteria, test drove them, and then were shown the numbers for both options, lease and buy. We were helped through the process of deciding which was the best option for us. Very happy with our decision and feel we got a great car at a great price. More

by mikem Verified Customer Verified Customer

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