John D'Angelo
John D'Angelo at Genesis of Naples
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John D'Angelo

Desk Manager

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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3 Reviews
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3 Reviews

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3 Reviews of John D'Angelo

May 03, 2025

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Promised loaner when needed when I bought the GV70 in 12/22. Now air conditioning blew out, car not ready for over a month, and no loaner….Had to rent a car and now THEY WILL NOT REIMBURSE ME FOR THE RE More

by SRS
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Workmanship
Service Time
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Recommend Dealer
No
May 05, 2025

Genesis of Naples responded

I'm sorry to hear about the issues you've encountered. We, however, cannot process this for you—you will need to apply for reimbursement through Genesis. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

February 20, 2025

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I keep receiving emails from this dealership despite not owning a Genesis and not living in Florida. No one can explain it. I have called twice and emailed and spent 30 minutes on the phone. Clearly they do More

by shelagj
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Workmanship
Service Time
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Recommend Dealer
No
Feb 20, 2025

Genesis of Naples responded

Shelagj, I apologize for the inconvenience with the emails. This isn't the experience we want our customers to have, and I'm sorry for any frustration caused. Please reach out directly so we can address this issue promptly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

February 15, 2025

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Very attentive and thoughtful staff starting with the receptionist, sales person , a manager and later graceful text from service technician. More

by thacker
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Recommend Dealer
Yes

Other Employees Tagged: Michael "MJ" Johnson

Feb 17, 2025

Genesis of Naples responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Genesis of Naples provided attentive and thoughtful service throughout your visit. We appreciate the kind words and look forward to serving you again in the future!

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