John DePalma
John DePalma at Freehold Subaru

John DePalma | Page 11

Delivery Specialist

Freehold Subaru

299 South St
Freehold, NJ 07728

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247 Reviews

Dealership Experience

9 yrs, 5 mos

Languages Spoken

English English

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247 Reviews

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247 Reviews of John DePalma

October 11, 2018

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Employee Rating

Great “encore”! As if this dealership couldn’t get any better, they give the opportunity to have an Encore Delivery meeting where John takes you through the entire su More

by Kaitlyn C
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 07, 2018

Freehold Subaru responded

We are so happy to hear that you found your Encore Delivery session with John to be so beneficial and will be sure to pass along your kind comments. If you have any questions about your new Crosstrek please don't hesitate to reach out to John or any member of the Subaru team. Wishing you lots of fun in your new vehicle.

October 10, 2018

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accomodating we are very pleased with our experience at freehold Subaru. All of our questions were answered in a friendly manner and we were able to learn about m More

by dreddeats
Recommend Dealer
Yes
Nov 07, 2018

Freehold Subaru responded

We're so happy to hear that you found your overall experience here at Freehold Subaru to be good and your Encore Delivery with John to be beneficial. We'll be sure to pass your kind words along to him. Wishing you many happy miles in your new Subaru.

October 03, 2018

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Very informative and willing to answer all of my questions Everyone at Freehold Subaru treated me wonderfully. It is my first experience with Subaru and my next Subar will definitely be purchased at the Freeho More

by Betty0313
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Anello, Steve Ullrich , Eric Cenname

Nov 07, 2018

Freehold Subaru responded

Welcome to the Subaru family and many thanks for allowing us to assist with your first Subaru! We will be sure to pass your very kind comments and fabulous 5-star review along to the team. Wishing you many, many happy miles in your new Subaru and we will be here when you're ready for #2!

October 01, 2018

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They’re the best, From looking at and driving my Forester to the process of buying, Freehold Subaru made the process quick, easy and painless! Everyone was so helpful More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Boyce, Mike Moursy

Oct 02, 2018

Freehold Subaru responded

Thank you for the wonderful review and very kind comments, we will be sure to pass them along to the team. We like nothing more than hearing that a customer found the buying process quick, easy and painless! Wishing you many happy miles in your new Forester.

October 01, 2018

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Employee Rating

Encore Delivery Experience I would highly recommend Freehold Subaru. John was extremely knowledgeable and answered all of our questions, even some we did not ask yet! It was so More

by Joe Z
Recommend Dealer
Yes

Other Employees Tagged: David Poyner, Lester Soto

Oct 02, 2018

Freehold Subaru responded

Many thanks for the awesome review, but more importantly welcome to the Subaru family! We will be sure that John, Lester and Dave all know how happy you were. Don't hesitate to reach out if we can be of assistance. Wishing you happy adventures in your new Subaru!

September 25, 2018

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plate pick up John DePalma was very informative on the outback limited, We purchased a Subaru forester in 2014 and did not get this service, the salesman went over More

by travel
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 27, 2018

Freehold Subaru responded

We are so happy to hear that you found John's Encore Delivery to be of value and will be sure to pass your comments along to him. If you have any questions please don't hesitate to reach out to John or any member of the Subaru sales team.

September 13, 2018

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Love my Subaru I am very pleased with my new Subaru Impreza. Everyone I dealt with, including John DePalma, were courteous and helpful and it was a pleasure dealing More

by Happy Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Boyce, Mike Moursy

Sep 27, 2018

Freehold Subaru responded

Thank you for your awesome 5-star review. It is always great to hear when a customer loves their new Subaru and wish you many fun adventures in your new Impreza!

September 12, 2018

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Great Experience John was amazing! He showed me everything I needed to know about my Subaru and was very patient with me. One of the friendliest guys and super profess More

by Kara140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2018

Freehold Subaru responded

Kara-Many thanks for your kind comments about your Encore Delivery experience with John. He is most definitely a wealth of knowledge in all things Subaru and we'd have to agree with you...he is one of the friendliest and most professional guys around. Enjoy your new Subaru for many miles to come!

September 02, 2018

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What a pleasant surprise! I thought that this 1 hr spent would be about "selling me" on service at the dealer or some other waste of time, I WAS SO WRONG! John was so informati More

by Hepcat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Ramos

Sep 28, 2018

Freehold Subaru responded

We're so happy that you were pleasantly surprised and found John's Encore Delivery beneficial. If you have any questions please don't hesitate to reach out to us. Wishing you many fun adventures in your new Subaru.

August 31, 2018

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Cared and listened John DePalma listened to my questions and answered everyone; even viewed several resources on-line (via his phone) to address some of my more in-depth More

by apuzyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PJ Degrande

Sep 28, 2018

Freehold Subaru responded

Two Forester's in three weeks must be a record! Many thanks for being such a loyal Freehold Subaru customer. We hope that you enjoy both new vehicles for many miles to come.

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