John DePalma
John DePalma at Freehold Subaru
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John DePalma | Page 16

Delivery Specialist

Freehold Subaru

299 South St
Freehold, NJ 07728

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not yet
rated
247 Reviews

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

not yet
rated

247 Reviews

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247 Reviews of John DePalma

April 21, 2018

Dealership Rating
Employee Rating

Excellent Very friendly and knows what he's talking about.Went through the whole car end to end.He made the trip enjoyable . Wouldn't hesitate to go back. More

by NYGIANT10
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Steve Ullrich , Eric Cenname

Apr 22, 2018

Freehold Subaru responded

Five star reviews always make my day...thank you for yours. I'm so happy to hear that your experience was enjoyable and look forward to having you back. Steven Boyce General Manager

April 19, 2018

Dealership Rating
Employee Rating

Highly recommend Freehold Subaru My 2018 Outback is the second vehicle we have purchased at Freehold Subaru. Both experiences were smooth, hassle free and simple. The team at Freeho More

by Mark Evans
Recommend Dealer
Yes

Other Employees Tagged: Nick Anello , Eric Cenname, PJ Degrande

Apr 22, 2018

Freehold Subaru responded

Mark-Thank you for allowing us to earn your business for a second time and thank you too for the awesome review. I am so happy that the team you dealt with made this such and enjoyable experience. Wishing you many happy adventures in your new Outback. We look forward to seeing you when you're ready for number 3. Steven Boyce General Manager

April 16, 2018

Dealership Rating
Employee Rating

we leased a great car; our haste may have caused overpayment The people we dealt with were fair and forthcoming. The pressure we felt from needing a car was our own doing. When we indicated our dissatisfaction w More

by Bruce Kerievsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Ramos, David Poyner , Scott Cersosimo, Ray Montgomery

Apr 23, 2018

Freehold Subaru responded

Bruce: Thank you for your wonderful 5-star review. I am happy to hear that although you were not happy with the Forester our suggestion of a Legacy fit the bill for you. I hope that you enjoy your new Subaru for many happy adventures Steven Boyce General Manager

April 16, 2018

Dealership Rating
Employee Rating

Best car buying experience ever From the moment we arrived, we were given time to look around, yet there was always someone available to help us. PJ Grande, our sales person, was wo More

by Lindy
Recommend Dealer
Yes

Other Employees Tagged: David Poyner , Eric Cenname, PJ Degrande

Apr 22, 2018

Freehold Subaru responded

Lindy- I am happy to hear that you had a pleasurable experience and agree with you that PJ is great. I will be sure to pass your kind words along to him. Wishing you many happy adventures in your new vehicle. Steven Boyce General Manager

April 14, 2018

Dealership Rating
Employee Rating

awesome. JP was good salesmen and he had a great "no hassle" manner that I really like. John DePalma WAS AWESOME! What a great guy, funny, knowledgeable, a More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: PJ Degrande

Apr 23, 2018

Freehold Subaru responded

Kat: Thank you for your very kind words about PJ and John. We too think that they are great and don't worry, we hope that they will be here for a very long time to come. If you ever have questions about your vehicle please don't hesitate to reach out to any of us. Wishing you many adventure in your new Subaru. Steven Boyce General Manager

April 12, 2018

Dealership Rating
Employee Rating

Thorough and fun education session John was enthusiastic and friendly from the first moment he introduced himself. My initial run-though of the car was very clear and thorough, and I fe More

by first car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Moursy

Apr 23, 2018

Freehold Subaru responded

I am so happy to hear that you found your Encore Delivery to be so helpful and had such a good first car buying experience. We too agree that John is one heck of an upbeat and knowledgeable guy. If every you have any questions please don't hesitate to reach out to any of us. Enjoy your new Subaru! Steven Boyce General manager

April 11, 2018

Dealership Rating
Employee Rating

Delivery Experience John explained all the features on my new Subaru. He was extremely knowledgeable and a pleasure to be with. Thanks John for a great job!! Maureen More

by Maureen Conley
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe Guzzo

Apr 23, 2018

Freehold Subaru responded

Maureen: Your great review has made my day! John's knowledge of every Subaru model is uncanny and I agree, he is a pleasure to work with. I hope that you enjoy your new Subaru as much as your last and for many miles to come. Steven Boyce General Manager

April 11, 2018

Dealership Rating
Employee Rating

Help with the car’s technology I made an appointment with John De Palma. He was excellent in teaching me how to use technology in the car. He was patient. He had me perform the tas More

by Sharon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Apr 23, 2018

Freehold Subaru responded

Sharon- Thank you for sharing your experience with John. His knowledge of all things Subaru is second to none and I most certainly agree that he is an asset to Freehold Subaru. I hope that you enjoy many happy miles in your new vehicle. Steven Boyce General Manager

April 11, 2018

Dealership Rating
Employee Rating

Easy to understand. I didn't think I needed help understanding the features of my new car but I learned so much about features I didn't even know I had. John was very pat More

by Kathleen Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Ullrich

Apr 23, 2018

Freehold Subaru responded

Kathleen-Thank you for sharing your experience here at Freehold Subaru. I am happy to hear that it was such a positive one and will be sure to pass along your very kind words. I wish you many happy adventures in your new vehicle. Steven Boyce General Manager

April 04, 2018

Dealership Rating
Employee Rating

Happy John was both very pleasant and knowledgeable. During our meetIng he spent a lot of time going over the details of the car. I thought the time he s More

by Renee’
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2018

Freehold Subaru responded

Renee: Thank you for your sharing your experience with John and the Encore Delivery service. I'm so happy to hear that you found it to be beneficial and will be sure to share your kind words with John. I hope that you are enjoying your new vehicle. Steven Boyce General Manager

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