Dealership Experience
7 yrs, 3 mos
Languages Spoken
English
247 Reviews
Write a Review247 Reviews of John DePalma
April 03, 2018
One of the best car buying experiences We went in to look at the Outback and we were very impressed with both the car and the staff. We loved the car, and the staff was very friendly. We We went in to look at the Outback and we were very impressed with both the car and the staff. We loved the car, and the staff was very friendly. We worked with Mike Moursy and he was very friendly, professional and knowledgeable. Then when we received out registration and license plate, we met with John DePalma who showed us all the fun features of our car. Usually buying a car is very stressful, but this was totally different. This was such a great experience from the moment we stepped into the dealership. We are first time Subaru owners and we would definitely recommend this dealership. More
Other Employees Tagged: Mike Moursy
March 31, 2018
New Forester John did an excellent job in going over features of new Forester. John was very patient with our questions and answered them full. Will not hesitate John did an excellent job in going over features of new Forester. John was very patient with our questions and answered them full. Will not hesitate in going back to him with any questions. David and Louise Beyer More
March 31, 2018
Excellence and professionally service They’re very knowledgeable and professionally. They explain all Subaru new features most importantly safety functionality. They Work together as a t They’re very knowledgeable and professionally. They explain all Subaru new features most importantly safety functionality. They Work together as a team and willing to help you for any questions. More
Other Employees Tagged: Nick Anello, Gregory Chrsitopher, Carlos Ramos
March 24, 2018
Surprisingly great experience The dealership was new and clean. The sales staff way knowledgeable and easy to work with. They have keep in contact with me since I brought my new ve The dealership was new and clean. The sales staff way knowledgeable and easy to work with. They have keep in contact with me since I brought my new vehicle and have been very helpful. When I picked up my registration and plates I received a very good over view of my vehicle/features. More
Other Employees Tagged: PJ Degrande
March 22, 2018
Very personable and went out of his way to be helpful I was so happy and pleasantly surprised by the great service John DePalma offered. He was so helpful and friendly and showed me everything about the c I was so happy and pleasantly surprised by the great service John DePalma offered. He was so helpful and friendly and showed me everything about the car. He took his time and did not rush and made me feel like his only appointment of the day. He went the extra mile with service to help with tire pressure and a car wash. He totally made my opinion of the dealership a very high one and I was extremely happy with the experience! More
Other Employees Tagged: Eric Cenname, PJ Degrande
March 18, 2018
Satisfied experience People are very friendly. Worked with delivery specialist, John, and he was very knowledgeable and super helpful. Mike from service was great to work People are very friendly. Worked with delivery specialist, John, and he was very knowledgeable and super helpful. Mike from service was great to work with too. More
Other Employees Tagged: Mike Hogrebe
March 17, 2018
new car training freehold subaru is wonderful to deal with, very friendly , relaxed atmosphere and also very helpful . there's a lot of technical informati freehold subaru is wonderful to deal with, very friendly , relaxed atmosphere and also very helpful . there's a lot of technical information to process on a new car and John was extremely helpful and patient . I'm sure I will have more questions as time goes by but I know I can get the help I need with a phone call . More
Other Employees Tagged: Steve Ullrich
March 10, 2018
5th car This dealership is great from sales to service. Very transparent and honest buying process. The introduction to the new features was quick and helpful This dealership is great from sales to service. Very transparent and honest buying process. The introduction to the new features was quick and helpful. Would definitely recommend and have done so several times already. More
Other Employees Tagged: Mike Moursy, Kim Thomas , Brian Forman
March 02, 2018
Excellent experience leasing my 2nd Subaru I had a wonderful experience leasing my 2nd Subaru. Within first month of having my new Crosstrek, I've dealt with PJ, John, and Travis. They have all I had a wonderful experience leasing my 2nd Subaru. Within first month of having my new Crosstrek, I've dealt with PJ, John, and Travis. They have all gone above and beyond to provide the highest quality customer service I've experienced in recent memory. Highly recommend this dealership and would definitely do business with them again! More
Other Employees Tagged: Travis Boyce, PJ Degrande
March 01, 2018
Very helpful Everyone at Freehold Subaru has been helpful and friendly. I have just leased my second vehicle at this dealership and feel very comfortable with eve Everyone at Freehold Subaru has been helpful and friendly. I have just leased my second vehicle at this dealership and feel very comfortable with everyone involved. It is a stress free buying environment, which is pretty atypical at a car dealership! Everyone, from the General Manager, Steve Boyce, to salesman Mike Moursy, to John DePalma, who gave a thorough lesson in the technology of the vehicle, has been very open, forthcoming and top-notch at putting their customers at ease. I have always felt very secure in using their service department as well, as they service your vehicle without making you feel you are spending too much and buying unnecessary extras. I have never felt this way at a dealership before! This has been my constant experience, every time I brought my Legacy in for servicing. My expectation is that this honesty and professionalism will continue with my new Outback. I highly recommend Freehold Subaru! They are fair and honest in all their dealings with their customers. More
Other Employees Tagged: Steven Boyce, Mike Moursy, Dan Blank, David Poyner , Travis Boyce