John Ferranola | Page 11

Experience at the dealership was mostly great, except with the finance dept. Just keep calculator handy and double check everything said, especially with extended warranty. Their intention is to take mon with the finance dept. Just keep calculator handy and double check everything said, especially with extended warranty. Their intention is to take money from your pocket to theirs. Luckily for me customer relations was very prompt and helpful in resolving my issue, hence the 4 star. More

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Outstanding customer service!! The entire sales team at Smithtown Toyota is the very best I've experienced. All are helpful, easy to deal with and straightfoward. Toyota quality and value can't be beat and Smithtown Toyota is the very best I've experienced. All are helpful, easy to deal with and straightfoward. Toyota quality and value can't be beat and Smithtown is the place to purchase a Toyota. Be sure to ask for Louis Bilous. Lou will care for you as if you were a personal friend or family member. Lou is an exceptionally well informed and intelligent Toyota sales representative. Lou is complete gentleman from start to finish. Lou takes care of every little detail, he doesn't miss a thing. He's the definitely the best of the best! More

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Big Mike Bourne is the best. Very knowledgeable and very professional salesperson. He always tries to give us the best deal on a lease or to own. He is also one of the nicest people you will ever meet We professional salesperson. He always tries to give us the best deal on a lease or to own. He is also one of the nicest people you will ever meet We have leased or purchased from him 4 vehicles. We like Mike.....I mean we love Big Mike! Go see him at Smithtown Toyota for the best deals ..especially when there is a promotion or sale going on. Thanks again Mike. More

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Smithtown Toyota always does a great job. Trish was great to work with, very professional and assisted with all my needs. They take care of all your needs. to work with, very professional and assisted with all my needs. They take care of all your needs. More

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everyone at the dealership was truly exceptional very everyone at the dealership was truly exceptional very honest and upfront even applied last minute price reduction through the costco auto program an everyone at the dealership was truly exceptional very honest and upfront even applied last minute price reduction through the costco auto program and additional $800 off the negotiatated price and also applied a $750 incentive at the time of financing i was unaware of i highly recommend this dealership More

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Went to Smithtown Toyota, spoke with salesmen Michael Bourne and he assisted us with the purchase of our 2021 Rav4 Hybrid. We is very knowledgeable and made the experience easy. Bourne and he assisted us with the purchase of our 2021 Rav4 Hybrid. We is very knowledgeable and made the experience easy. More

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