John Ferranola
John Ferranola at Smithtown Toyota

John Ferranola | Page 10

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
106 Reviews
5.0

106 Reviews

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106 Reviews of John Ferranola

June 10, 2021

Dealership Rating
Employee Rating

Bought a 2021 toyota rav4 prime from smithtown toyota. at 74 years old and after buying many new cars I was pleasantly surprised at the very friendly professional sales service afforded towards myself, More

by cjsullivanjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trish Shea, Greg Kaznocha , Tania Hernandez

Jun 11, 2021

Smithtown Toyota responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new 2021 Toyota RAV4 and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Jun 10, 2021

cjsullivanjr responded

Great dealership

Jun 10, 2021

cjsullivanjr responded

Great dealership

Jun 11, 2021

cjsullivanjr responded

Thanks for a great experience and give trish shea a big pay raise & a promotion. Charlie sullivan

June 02, 2021

Dealership Rating
Employee Rating

We purchased a 2021 Rav 4 SXE Hybrid. It was the most pleasurable experience we have every had when purchasing a car. Trish Shea was very professional and informative, explaining everything clearly befor More

by Angela
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trish Shea

Jun 04, 2021

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 22, 2021

Dealership Rating
Employee Rating

After searching for an affordable Lease plan for a Toyota Highlander Hybrid, and after a very unfavorable experience at Huntington Toyota, I decided to try my luck at Smithtown Toyota. There were several cho More

by Jackson
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Demera

Apr 23, 2021

Smithtown Toyota responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 02, 2021

Dealership Rating
Employee Rating

Leased our 2021 Toyota Highlander - was a STRESS-FREE experience -- our finance manager John Ferranola was great -- Anthony explained ALL the Features of the Car More

by wink58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Desimone

Apr 05, 2021

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 18, 2021

Dealership Rating
Employee Rating

Louis Bilous was an absolute gentleman to buy a new car from. He was extremely knowledgeable of the cars and features, he was not pushy at all and did not pressure us into a sale. He was honest about prici More

by gmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Mar 19, 2021

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 04, 2021

Dealership Rating
Employee Rating

What a great dealership! Smithtown Toyota exceeded all of my expectations when I turned my leased car in last week. They took my Rav and I drove away in a fabulous new Venza. No pressure, just great, ca More

by Sal M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trish Shea

Mar 04, 2021

Smithtown Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 24, 2021

Dealership Rating
Employee Rating

Our experience at Smithtown Toyota was a very good one. We worked with Louis Bilous . Louis was very helpful and upbeat. He was willing to work out a deal that was mutually agreeable. We found everyone a More

by powersmj48
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Feb 26, 2021

Smithtown Toyota responded

Thank you for your great review! We're glad to have Louis on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

Feb 26, 2021

powersmj48 responded

You are welcome!!

February 20, 2021

Dealership Rating
Employee Rating

Worked with Louis and he was outstanding. Helped us with all of our needs. Listened to our needs and guided us besides all of this he gave us the beat price. Would definitely recommend him to all my friend More

by Marcflustig
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Feb 27, 2021

Smithtown Toyota responded

Hello Marc, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Louis was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 01, 2021

Dealership Rating
Employee Rating

This past weekend my fiancé and I went to look at some Toyota options. We were incredibly lucky to work with David Moshinsky. From the moment we sat down with him we knew we wanted to buy from him! He was More

by KJL722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Moshinsky

Feb 02, 2021

Smithtown Toyota responded

We loved reading this review! Happy customers are our aim, and it appears David really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 24, 2021

Dealership Rating
Employee Rating

I just leased a new Camry from Jill at Smithtown Toyota, and I couldn't have been happier with my service. She was extremely professional, kind and courteous throughout the process. She went above and bey More

by lkosar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jillian Arthus

Jan 26, 2021

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

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