John Ferranola
John Ferranola at Smithtown Toyota

John Ferranola | Page 12

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of John Ferranola

September 20, 2021

Dealership Rating
Employee Rating

Salesman Mike Bourne explained all the new features of my new vehicle in detail so that I understand them all. More

by mariomba
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne

Sep 22, 2021

Smithtown Toyota responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 13, 2021

Dealership Rating
Employee Rating

See Tom Matthews, I lost track of how many cars my family of 6 purchased over the years from Tom. Dealership experience is great too,. The actual facility could use a facelift, everyone is on top of each oth More

by farrellsix
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews

Jul 15, 2021

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 21, 2021

Dealership Rating
Employee Rating

The dealer did a super job, The vehicle was there when promised and the sales team was very helpful explaining the complete vehicle. I will recommend Smithtown Toyota More

by Jamaltd
Recommend Dealer
Yes

Other Employees Tagged: Tim Payton

Jun 23, 2021

Smithtown Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 14, 2021

Dealership Rating
Employee Rating

I have bought two cars from this dealership and it has been a pleasurable experience each time!! They greet you with a friendly smile, set you up with knowledgeable salesperson, and finish up by giving y More

by ravioliboy71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Jun 16, 2021

Smithtown Toyota responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 13, 2021

Dealership Rating
Employee Rating

We had a great buying experience at Smithtown Toyota. Our salesman Dave Moshinsky was knowledgeable, professional and made this the easiest shucks purchase I’ve ever had. Questions were answered quickly More

by espos4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Moshinsky

Jun 14, 2021

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 10, 2021

Dealership Rating
Employee Rating

Bought a 2021 toyota rav4 prime from smithtown toyota. at 74 years old and after buying many new cars I was pleasantly surprised at the very friendly professional sales service afforded towards myself, More

by cjsullivanjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Kaznocha , Tania Hernandez, Trish Shea

Jun 11, 2021

Smithtown Toyota responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new 2021 Toyota RAV4 and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Jun 10, 2021

cjsullivanjr responded

Great dealership

Jun 10, 2021

cjsullivanjr responded

Great dealership

Jun 11, 2021

cjsullivanjr responded

Thanks for a great experience and give trish shea a big pay raise & a promotion. Charlie sullivan

June 02, 2021

Dealership Rating
Employee Rating

We purchased a 2021 Rav 4 SXE Hybrid. It was the most pleasurable experience we have every had when purchasing a car. Trish Shea was very professional and informative, explaining everything clearly befor More

by Angela
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trish Shea

Jun 04, 2021

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 22, 2021

Dealership Rating
Employee Rating

After searching for an affordable Lease plan for a Toyota Highlander Hybrid, and after a very unfavorable experience at Huntington Toyota, I decided to try my luck at Smithtown Toyota. There were several cho More

by Jackson
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Demera

Apr 23, 2021

Smithtown Toyota responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 02, 2021

Dealership Rating
Employee Rating

Leased our 2021 Toyota Highlander - was a STRESS-FREE experience -- our finance manager John Ferranola was great -- Anthony explained ALL the Features of the Car More

by wink58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Desimone

Apr 05, 2021

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 18, 2021

Dealership Rating
Employee Rating

Louis Bilous was an absolute gentleman to buy a new car from. He was extremely knowledgeable of the cars and features, he was not pushy at all and did not pressure us into a sale. He was honest about prici More

by gmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Mar 19, 2021

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

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