John Ferranola
John Ferranola at Smithtown Toyota
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John Ferranola | Page 3

Finance Director

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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5.0
62 Reviews
5.0

62 Reviews

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62 Reviews of John Ferranola

November 01, 2022

Dealership Rating
Employee Rating

Seamus was honest and nice from the moment we walked in. We went in at 10 and left at 3 w a new car. Their finance guy lade everything very easy and quick. Was a pleasure buying from them. Appreciated Seam More

by Banana19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seamus Carey

Nov 03, 2022

Smithtown Toyota responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Seamus's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 13, 2022

Dealership Rating
Employee Rating

Seamus was amazingg, personality was great. Got the car we were dying for i’m ecstatic! I definitely recommend going to him if looking for an addition to the family! More

by aliantoine17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seamus Carey, Sean Dietz

Oct 17, 2022

Smithtown Toyota responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Seamus's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 13, 2022

Dealership Rating
Employee Rating

Sean’s practically family at this point. We’ve gotten 5 cars through him. Literally the realest sales person you’ll ever meet. Love himm!! More

by aliantoine17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seamus Carey, Sean Dietz

Oct 17, 2022

Smithtown Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 04, 2022

Dealership Rating
Employee Rating

They were wonderful and very knowledgeable. Pleasant and patient with all the paperwork and all my questions More

by neenie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Aug 08, 2022

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 25, 2022

Dealership Rating
Employee Rating

I did the majority of the leasing process over the phone. I worked with Trish Shea as the salesperson and John Ferranola in Finance. Trish was knowledgeable about the car I chose and promised me that when I More

by MrL
Recommend Dealer
Yes

Other Employees Tagged: Trish Shea

Jul 27, 2022

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 02, 2022

Dealership Rating
Employee Rating

Sean and John were terrific to work with! Fast and responsive, understood my goals, and helped work though an out of state sale. Highly recommend reaching out to them for your needs! More

by Goslins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz, Linda, Mike

Jul 06, 2022

Smithtown Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 16, 2022

Dealership Rating
Employee Rating

This is the second time we bought a new car with Mike Bourne. After buying our first car with Mike we sought him out for our second car, and will continue to use Mike for any future purchases. He is kn More

by Happy Camper
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne

Jun 21, 2022

Smithtown Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 16, 2022

Dealership Rating
Employee Rating

The salesman fritz was great. He went above and beyond for me. Would definitely come back to get a car from him More

by Georgeduerr
Recommend Dealer
Yes

Other Employees Tagged: Fritz Kahler

Jun 21, 2022

Smithtown Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 20, 2022

Dealership Rating
Employee Rating

The dealership and for sure the salesman Louis were great, Louis was professional and knowledgeable More

by Dougtennis70
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

May 20, 2022

Dougtennis70 responded

Louis did a great job , professional and very knowledgeable

May 20, 2022

Dougtennis70 responded

The dealership has a great organization

May 11, 2022

Dealership Rating
Employee Rating

I have learned to be wary of car dealers and auto salesmen, but Smithtown Toyota is different from the rest. Seamus Carey, my salesman, and John Ferranola, the finance guy, were great to work with. More

by Stage Coach
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seamus Carey

May 13, 2022

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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