John Ferranola
John Ferranola at Smithtown Toyota

John Ferranola | Page 5

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
106 Reviews
5.0

106 Reviews

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106 Reviews of John Ferranola

August 06, 2024

Dealership Rating
Employee Rating

True professional. Made me feel comfortable and also let me know what he could do. He didn't promise the world and not deliver. Refreshing to know what I needed and More

by Simonmyoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Miller

Aug 07, 2024

Smithtown Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a comfortable experience at Smithtown Toyota and appreciated our team’s honesty and dedication. It's great to know that our collaboration with John in finance helped you get the car you wanted. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 24, 2024

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Employee Rating

I have been buying cars from Smithtown Toyota for over 20 years they always ,never disappoint! I just bought a Land Cruiser from sales person Louis M.Bilous he was so caring to my needs explained every littl More

by janettedla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Jul 24, 2024

Smithtown Toyota responded

Thank you, Janet, for your kind words and for being a loyal customer for over two decades! We are thrilled to hear about your positive experience purchasing a Land Cruiser with Louis and John. We strive to provide excellent service and it's wonderful to hear that they took great care of you. We appreciate your recommendation and look forward to serving you again in the future. Drive safe in your new Land Cruiser! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

July 07, 2024

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Great dealership, helpful and friendly employees. Easy to work with. Thorough with explanation and never pushy. More

by Droberts1594
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous, Larisa Racenis

Jul 09, 2024

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota and for the great review! We appreciate your kind words about our helpful and friendly team. We're glad you found our employees easy to work with and not pushy. We look forward to assisting you again in the future! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

May 29, 2024

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Employee Rating

Louis Bilous and Theresa have always been a great help, always keeping an eye out for the vehicle that fits my needs. There a valued team to Smithtown Toyota. More

by dq1530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous, Larisa Racenis , Theresa

May 31, 2024

Smithtown Toyota responded

Thank you for the kind words, Louis and Theresa are truly valued members of the Smithtown Toyota team. We're thrilled to hear that they were able to assist you in finding the perfect vehicle to meet your needs. We appreciate your support and look forward to serving you again in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 03, 2024

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This is my third Highlander XLE lease with David Sung. He is the only salesperson at Smithtown Toyota that I will work with. David Sung is thorough, knowledgeable, patient and caring person I have ever More

by Lorraine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Sung

May 07, 2024

Smithtown Toyota responded

Lorraine, thank you so much for the wonderful review of your experience at Smithtown Toyota. David is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 22, 2023

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Employee Rating

Customer friendly experience. Focused attention. Excellent deal. Salesman and finance answered all my questions and ensured I was comfortable with the deal. More

by Jkkl1928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Dec 26, 2023

Smithtown Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 02, 2023

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Employee Rating

Lou B is very friendly and knowledgeable. Smithtown is very competitive and has great people!! Car came out looking beautiful. Couldn’t be more pleased More

by Kat S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous , Tania Hernandez

Dec 05, 2023

Smithtown Toyota responded

Kat, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 29, 2023

Dealership Rating
Employee Rating

Lou was very helpful in getting me the car I wanted at a reasonable price. The finance dept (John) was professional and easy to work with. More

by drq24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Dec 01, 2023

Smithtown Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 03, 2023

Dealership Rating
Employee Rating

Purchase went smoothly. Everone in the dealership was friendly and down to earth. Tim Matthews was a pleasure to work with. He's really knowledgeable and kept me calm throug More

by LT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews

Sep 06, 2023

Smithtown Toyota responded

Thank you for sharing your feedback about your experience with us, LT. I am glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that we can assist you with. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 11, 2023

Dealership Rating
Employee Rating

I met Lou Bilous as I wanted to test drive the new 2023 Prius Prime. Lou is an affable, jovial, no pressure salesman and made the my purchase experience seamless and smooth. I love my new 2023 Prius Prim More

by MARKCHROPUFKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous , Craig - Manager

Aug 15, 2023

Smithtown Toyota responded

Mark, thank you, and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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