John Ferranola
John Ferranola at Smithtown Toyota
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John Ferranola | Page 6

Finance Director

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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5.0
62 Reviews
5.0

62 Reviews

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62 Reviews of John Ferranola

March 18, 2021

Dealership Rating
Employee Rating

Louis Bilous was an absolute gentleman to buy a new car from. He was extremely knowledgeable of the cars and features, he was not pushy at all and did not pressure us into a sale. He was honest about prici More

by gmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Mar 19, 2021

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 04, 2021

Dealership Rating
Employee Rating

What a great dealership! Smithtown Toyota exceeded all of my expectations when I turned my leased car in last week. They took my Rav and I drove away in a fabulous new Venza. No pressure, just great, ca More

by Sal M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trish Shea

Mar 04, 2021

Smithtown Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 24, 2021

Dealership Rating
Employee Rating

Our experience at Smithtown Toyota was a very good one. We worked with Louis Bilous . Louis was very helpful and upbeat. He was willing to work out a deal that was mutually agreeable. We found everyone a More

by powersmj48
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Feb 26, 2021

Smithtown Toyota responded

Thank you for your great review! We're glad to have Louis on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

Feb 26, 2021

powersmj48 responded

You are welcome!!

February 20, 2021

Dealership Rating
Employee Rating

Worked with Louis and he was outstanding. Helped us with all of our needs. Listened to our needs and guided us besides all of this he gave us the beat price. Would definitely recommend him to all my friend More

by Marcflustig
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Feb 27, 2021

Smithtown Toyota responded

Hello Marc, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Louis was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 01, 2021

Dealership Rating
Employee Rating

This past weekend my fiancé and I went to look at some Toyota options. We were incredibly lucky to work with David Moshinsky. From the moment we sat down with him we knew we wanted to buy from him! He was More

by KJL722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Moshinsky

Feb 02, 2021

Smithtown Toyota responded

We loved reading this review! Happy customers are our aim, and it appears David really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 23, 2021

Dealership Rating
Employee Rating

I just leased a new Camry from Jill at Smithtown Toyota, and I couldn't have been happier with my service. She was extremely professional, kind and courteous throughout the process. She went above and bey More

by lkosar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jillian Arthus

Jan 26, 2021

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 18, 2021

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Employee Rating

Experience at the dealership was mostly great, except with the finance dept. Just keep calculator handy and double check everything said, especially with extended warranty. Their intention is to take mon More

by Manu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous , Lauren Karakasians

Jan 19, 2021

Smithtown Toyota responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 17, 2021

Dealership Rating
Employee Rating

Outstanding customer service!! The entire sales team at Smithtown Toyota is the very best I've experienced. All are helpful, easy to deal with and straightfoward. Toyota quality and value can't be beat and More

by Daniel Danzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Jan 19, 2021

Smithtown Toyota responded

Hello Daniel, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Lou was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 06, 2021

Dealership Rating
Employee Rating

Big Mike Bourne is the best. Very knowledgeable and very professional salesperson. He always tries to give us the best deal on a lease or to own. He is also one of the nicest people you will ever meet We More

by Johnny P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne

Jan 08, 2021

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

December 12, 2020

Dealership Rating
Employee Rating

Smithtown Toyota always does a great job. Trish was great to work with, very professional and assisted with all my needs. They take care of all your needs. More

by pasa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trish Shea

Dec 15, 2020

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

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