John Ferranola
John Ferranola at Smithtown Toyota

John Ferranola | Page 6

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
106 Reviews
5.0

106 Reviews

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106 Reviews of John Ferranola

July 19, 2023

Dealership Rating
Employee Rating

My salesman Tom Mathews was a professionals in every sense of the word! No games here, pricing was the best and I looked at 3 other dealerships before I purchased. The Finance manager Diego Rivas was al More

by bourshead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews , Diego Rivas

Jul 21, 2023

Smithtown Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 08, 2023

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Employee Rating

Trish was very helpful and informative. She and the staff made purchasing a car almost painless. More

by jslote45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trish Shea

Jul 11, 2023

Smithtown Toyota responded

Thank you for taking the time to share with us! The goal of the Smithtown Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. I am happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 28, 2023

Dealership Rating
Employee Rating

One of the BEST car buying experiences ever ! Our first Toyota purchase ! Every person at this dealership that we had spoke with was OUTSTANDING ! Michael Bourne , sales consultant..SUPERIOR ! More

by kplaurel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne

Jun 30, 2023

Smithtown Toyota responded

Thank you for taking the time to write about your experience with us! At Smithtown Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else I can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 27, 2023

Dealership Rating
Employee Rating

My salesperson Louis, was honest, helpful, patient, and knowledgeable throughout the entire process of buying my Highlander. He went above and beyond to make my experience worthwhile. He sold me my 2015 hi More

by Donna
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous , Tim Payton

Jun 29, 2023

Smithtown Toyota responded

Thank you for leaving us this great review, Donna. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 23, 2023

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Employee Rating

Last week we purchased our third Toyota. This was our first experience with Smithtown Toyota and it was the best and easiest dealership we have worked with to date. Our sales representativ More

by H&E
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

May 25, 2023

Smithtown Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 20, 2023

Dealership Rating
Employee Rating

Everyone was friendly, helpful, knowledgeable and all around seemed to be very caring about fulfilling customer needs. More

by ecfa1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

May 23, 2023

Smithtown Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 07, 2023

Dealership Rating
Employee Rating

Top notch dealership! Salesperson Mike Bourne made my car buying experience a pleasure and John in finance made that process go smoothly as well. I went there with an atti More

by nleslieontheedgepainting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne

May 10, 2023

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 23, 2023

Dealership Rating
Employee Rating

Simply the best! Tim in sales was a pleasure to work with. John in finance made it simple and explained financing options. One of the best car buying experiences we’ More

by Chris P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Payton

Mar 27, 2023

Smithtown Toyota responded

Chris, I cannot thank you enough for your wonderful review of Smithtown Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 19, 2023

Dealership Rating
Employee Rating

I was very pleased with my Lewis my salesman he was excellent. He worked 100% with me making sure I got everything I wanted in the Camry. Upon delivery he went over all the options making sure I got at More

by Arnie0412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Mar 21, 2023

Smithtown Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 19, 2023

Dealership Rating
Employee Rating

One of the best car purchase experiences I've ever had. Professional, friendly, and honest! More

by kzacharoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Payton

Feb 22, 2023

Smithtown Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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