John Ferranola | Page 7

Purchase went smoothly. Everone in the dealership was friendly and down to earth. Tim Matthews was a pleasure to work with. He's really knowledgeable and kept me calm throug Everone in the dealership was friendly and down to earth. Tim Matthews was a pleasure to work with. He's really knowledgeable and kept me calm through a stressful experience. More

Report | Print

I met Lou Bilous as I wanted to test drive the new 2023 Prius Prime. Lou is an affable, jovial, no pressure salesman and made the my purchase experience seamless and smooth. I love my new 2023 Prius Prim Prius Prime. Lou is an affable, jovial, no pressure salesman and made the my purchase experience seamless and smooth. I love my new 2023 Prius Prime and Lou sat with me and took ample time to walk me through the new features of the car. Thank you so much Lou, John and Craig for your help in landing this new car! More

Report | Print

My salesman Tom Mathews was a professionals in every sense of the word! No games here, pricing was the best and I looked at 3 other dealerships before I purchased. The Finance manager Diego Rivas was al sense of the word! No games here, pricing was the best and I looked at 3 other dealerships before I purchased. The Finance manager Diego Rivas was also very professional and honest. I definitely will buy from Smithtown Toyota again. More

Report | Print

Trish was very helpful and informative. She and the staff made purchasing a car almost painless. She and the staff made purchasing a car almost painless. More

Report | Print

One of the BEST car buying experiences ever ! Our first Toyota purchase ! Every person at this dealership that we had spoke with was OUTSTANDING ! Michael Bourne , sales consultant..SUPERIOR ! Our first Toyota purchase ! Every person at this dealership that we had spoke with was OUTSTANDING ! Michael Bourne , sales consultant..SUPERIOR ! John Ferranola, finance manager ...EXCELLENT ! Theresa, sales admin...FANTASTIC ! They converted us to Toyota people ! More

Report | Print

My salesperson Louis, was honest, helpful, patient, and knowledgeable throughout the entire process of buying my Highlander. He went above and beyond to make my experience worthwhile. He sold me my 2015 hi knowledgeable throughout the entire process of buying my Highlander. He went above and beyond to make my experience worthwhile. He sold me my 2015 highlander 8 1/2 years ago and I was happy to know he would be my salesperson once again. More

Report | Print

Last week we purchased our third Toyota. This was our first experience with Smithtown Toyota and it was the best and easiest dealership we have worked with to date. Our sales representativ This was our first experience with Smithtown Toyota and it was the best and easiest dealership we have worked with to date. Our sales representative, Louis Bilous, was excellent and in our opinion is a valuable asset to Toyota. We think of going to a car dealership similar to going to a dentist, however, this was painless! Lou was friendly, accommodating, knowledgeable and considerate. He listened and responded to our requests and needs. As a result, we purchased our new car knowing we received a good price and confident that we will receive superior service from Smithtown Toyota. A word of praise for John Ferranola, Finance Director. John finalized our purchase with ease and professionalism. He was courteous and expedient. Best of all - we owned our new car within 15 minutes! Kudos to you John, Lou, and to Smithtown Toyota for your great customer service! Harold & Eileen More

Report | Print

Everyone was friendly, helpful, knowledgeable and all around seemed to be very caring about fulfilling customer needs. around seemed to be very caring about fulfilling customer needs. More

Report | Print

Top notch dealership! Salesperson Mike Bourne made my car buying experience a pleasure and John in finance made that process go smoothly as well. I went there with an atti Salesperson Mike Bourne made my car buying experience a pleasure and John in finance made that process go smoothly as well. I went there with an attitude based on my experience with other dealerships. I was quickly put at ease. No attitudes or arrogance. Its the way car buying should be. More

Report | Print

Simply the best! Tim in sales was a pleasure to work with. John in finance made it simple and explained financing options. One of the best car buying experiences we’ Tim in sales was a pleasure to work with. John in finance made it simple and explained financing options. One of the best car buying experiences we’ve had. No gimmicks here! Totally straight shooters with no hidden fees. Highly recommend Smithtown Toyota if you’re in the market for a new vehicle. More

Report | Print