John Ferranola
John Ferranola at Smithtown Toyota

John Ferranola | Page 7

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
106 Reviews
5.0

106 Reviews

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106 Reviews of John Ferranola

February 17, 2023

Dealership Rating
Employee Rating

This was the best experience we've ever had buying a new car. Tom Matthews was extremely helpful and so easy to work with. He did everything we asked and was always informative. We would highly recommend T More

by JS
Recommend Dealer
Yes

Other Employees Tagged: Tom Matthews

Feb 21, 2023

Smithtown Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 26, 2023

Dealership Rating
Employee Rating

Chad went above and beyond over the past month to find the exact vehicle I needed. Met my price point and retained the lowest interest rate. Thank you for the last 3 Toyota’s Chad. Smithtown Toyota just a More

by Big Country
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Chez

Jan 30, 2023

Smithtown Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 29, 2022

Dealership Rating
Employee Rating

We have been buying cars from this dealership for over 30 years. They are so pleasant and helpful. Mike Bourne was our salesman and showed patience and consideration when explaining all the wonderful Toyota More

by Laxmom20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne , Tim Payton

Dec 01, 2022

Smithtown Toyota responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 29, 2022

Dealership Rating
Employee Rating

Great experience at Smithtown Toyota. Seamus is the MAN. He was patient and informed. I could not ask for a better experience. Everything was delivered as promised. More

by Mario
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Seamus Carey

Dec 01, 2022

Smithtown Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 01, 2022

Dealership Rating
Employee Rating

Seamus was honest and nice from the moment we walked in. We went in at 10 and left at 3 w a new car. Their finance guy lade everything very easy and quick. Was a pleasure buying from them. Appreciated Seam More

by Banana19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seamus Carey

Nov 03, 2022

Smithtown Toyota responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Seamus's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 13, 2022

Dealership Rating
Employee Rating

Sean’s practically family at this point. We’ve gotten 5 cars through him. Literally the realest sales person you’ll ever meet. Love himm!! More

by aliantoine17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seamus Carey, Sean Dietz

Oct 17, 2022

Smithtown Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 13, 2022

Dealership Rating
Employee Rating

Seamus was amazingg, personality was great. Got the car we were dying for i’m ecstatic! I definitely recommend going to him if looking for an addition to the family! More

by aliantoine17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seamus Carey, Sean Dietz

Oct 17, 2022

Smithtown Toyota responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Seamus's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 04, 2022

Dealership Rating
Employee Rating

They were wonderful and very knowledgeable. Pleasant and patient with all the paperwork and all my questions More

by neenie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Aug 08, 2022

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 25, 2022

Dealership Rating
Employee Rating

I did the majority of the leasing process over the phone. I worked with Trish Shea as the salesperson and John Ferranola in Finance. Trish was knowledgeable about the car I chose and promised me that when I More

by MrL
Recommend Dealer
Yes

Other Employees Tagged: Trish Shea

Jul 27, 2022

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 02, 2022

Dealership Rating
Employee Rating

Sean and John were terrific to work with! Fast and responsive, understood my goals, and helped work though an out of state sale. Highly recommend reaching out to them for your needs! More

by Goslins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz, Linda, Mike

Jul 06, 2022

Smithtown Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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