John Francis
John Francis at Herb Chambers Kia of Burlington

John Francis | Page 5

Sales & Leasing Consultant

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

Contact Me
4.9
116 Reviews

Dealership Experience

15 yrs, 2 mos

4.9

116 Reviews

Write a Review

116 Reviews of John Francis

November 18, 2022

Dealership Rating
Employee Rating

Very pleasant and accommodating. When we arrived for my appointment I wasn’t standing in a line they had a lot of counter help so we moved right along. Took no time to do my paperwor More

by kiasportage823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson

Nov 21, 2022

Herb Chambers Kia of Burlington responded

Thank you for the kind review! We're happy to hear you had a pleasant experience here at Herb Chambers Kia of Burlington and we hope you'll be visiting us again in the future. Take care!

November 12, 2022

Dealership Rating
Employee Rating

John was incredibly helpful. There was no aggressive sales and he just wanted to make it happen for us. More

by Pmgcoppola
Sales Price Transparency
Recommend Dealer
Yes
Nov 14, 2022

Herb Chambers Kia of Burlington responded

Thank you for sharing this fantastic feedback with us! We're happy to hear John was helpful to you during your visit and we hope to see you again next time here at Herb Chambers Kia of Burlington!

October 14, 2022

Dealership Rating
Employee Rating

John was very helpful and knowledgeable about the car I bought.l would highly recommend him to anyone.also the staff was very friendly More

by Garymartinb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian

Oct 14, 2022

Herb Chambers Kia of Burlington responded

Thank you for sharing, Gary! We're so happy that John earned your recommendation! -Herb Chambers Kia of Burlington

September 08, 2022

Dealership Rating
Employee Rating

Such an amazing experience from start to finish. John was an absolutely pleasure to work with. I went in knowing what I wanted and he made it happen. 10/10 would buy another vehicle from him. More

by MLarned1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Herb Chambers Kia of Burlington responded

Thank you for the fantastic feedback! We appreciate you trusting Herb Chambers Kia of Burlington with your business and are happy to hear John made your purchase a smooth one. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!

September 03, 2022

Dealership Rating
Employee Rating

BUYERS BEWARE. If I could give 0 stars, I would. The communication with this dealership is nonexistent. Whatever they do tell you ends up being a complete lie. They More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julian Aguirre , Carlos Fonseca

Sep 06, 2022

Herb Chambers Kia of Burlington responded

Reviews help us improve our service for future guests, so I appreciate you taking the time to share your experience. I'd like to speak with you directly to see if there is anything I can do to assist you. Please call me when you have a moment. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

August 31, 2022

Dealership Rating
Employee Rating

I have been utilizing this dealership since 2019. Cesar has been my contact person when setting up appointments for maintenance and repair work and it has always been a pleasure when speaking or in More

by Bargoot104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Cesar Arbelae

Sep 01, 2022

Herb Chambers Kia of Burlington responded

We appreciate your continued support! It makes our day to know that Cesar and our team have helped you feel confident bringing your vehicle to us for so many years! We look forward to assisting you again in the future! Thank you! - Herb Chambers Kia of Burlington

August 22, 2022

Dealership Rating
Employee Rating

Great customer service, and extremely knowledgeable. Made buying a car a pleasant experience and absolutely recommend this dealership with the highest degree. More

by Oliverhart30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Herb Chambers Kia of Burlington responded

Thank you for the wonderful five-star review for our team, Oliver! We hope that you visit Herb Chambers Kia of Burlington again in the future!

July 03, 2022

Dealership Rating
Employee Rating

Alway friendly and pleasant never have a problem with them they check everything to make sure it ok More

by Wallinpatbuddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson, Ramon Amill , Cesar Arbelae, Diego Barreto, Nicholas Lazenka, Jim Parker, Tom Spizuocco

Jul 06, 2022

Herb Chambers Kia of Burlington responded

Thank you for sharing your experience working with our team! -Herb Chambers Kia of Burlington

June 30, 2022

Dealership Rating
Employee Rating

I am a very nervous buyer and will quickly decide not to purchase for the reason someone is putting too much stress on the purchase. That was not the case at Herb Chambers. Despite my prior car being total More

by Marciagreeley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Herb Chambers Kia of Burlington responded

Thank you for choosing our team at Herb Chambers Kia of Burlington! We're so happy that we worked with you on finding you a new vehicle! We appreciate you as a customer and look forward to seeing you next time!

June 27, 2022

Dealership Rating
Employee Rating

John and Senee were great to work with! !! They were very knowledgeable and efficient with our trade in process! This is our second car we bought with John and it certainly won’t be our last More

by Jocelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Senee O’Connell

Jun 27, 2022

Herb Chambers Kia of Burlington responded

Hi Jocelyn, thank you for taking the time to share your experience working with John and Senee and the rest of our team at Herb Chambers Kia of Burlington! We look forward to seeing you next time!

...
5
...