John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 10 mos
Industry Experience
17 yrs, 10 mos
646 Reviews
Write a Review646 Reviews of John Gaines
August 07, 2022
Dealership is awesome. I own two Volvos and wouldn't take them anywhere else. Great customer service and smiling faces. I own two Volvos and wouldn't take them anywhere else. Great customer service and smiling faces. More
Other Employees Tagged: Marcus Gorges
August 01, 2022
The service department at Gorges Volvo is top notch. They respond to any questions I have in a timely manner. Always polite. Happy customer! They respond to any questions I have in a timely manner. Always polite. Happy customer! More
Other Employees Tagged: Joe Isbell, Chad Christensen, Joel Palmquist
August 01, 2022
Cory consistently provides the BEST customer service! He keeps me informed throughout the service process so that there are no surprises. The team is knowledgeable and I never feel like I am getting he He keeps me informed throughout the service process so that there are no surprises. The team is knowledgeable and I never feel like I am getting he "service up-sale". More
Other Employees Tagged: Cory
July 29, 2022
It was a clean facility and the maintenance work was completed quickly. The maintenance team seemed quite knowledgeable and friendly. The staff inside were not as welcoming. No hello, just a bunch of pe completed quickly. The maintenance team seemed quite knowledgeable and friendly. The staff inside were not as welcoming. No hello, just a bunch of people sitting around in an office. I was looking at one of the show cars but nobody bothered to talk to me. There wasn’t a single customer in the lot. A missed opportunity for sure! More

