John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 10 mos
Industry Experience
17 yrs, 10 mos
646 Reviews
Write a Review646 Reviews of John Gaines
June 14, 2022
Not a satisfactory experience. Asked to check the tire pressure on tires. I was told there was a problem with a senor and it could not be reset. Out of curiosity I took the car to Asked to check the tire pressure on tires. I was told there was a problem with a senor and it could not be reset. Out of curiosity I took the car to "Discount Tires where they have free air service. Let the tech know what tire pressure I needed and had all the tires set to 38 psi. Guess what the Low tire pressure lite went out and has not come since. I think that the service department wants to sell you services that you don't need. I don't believe that the tech even check the tire pressure. Petty Sad!!! More
June 11, 2022
This dealership really reflects Volvo with a mirror. Sales were friendly and helpful. Service is phenomenal I’ve never had more attentive, polite techs and the service alone has more then justified the Sales were friendly and helpful. Service is phenomenal I’ve never had more attentive, polite techs and the service alone has more then justified the vehicle. More
Other Employees Tagged: Marcus Gorges, Joel Palmquist , Chandler Welsh
June 07, 2022
I had a towing hitch installed and rather than waiting for it they arranged for a loaner car and delivered mine when they were done. I live 120 miles away and this was much appreciated. for it they arranged for a loaner car and delivered mine when they were done. I live 120 miles away and this was much appreciated. More

