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John Gaines
646 Reviews
John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 10 mos
Industry Experience
17 yrs, 10 mos
646 Reviews
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646 Reviews of John Gaines
May 19, 2022
Jeff kept me informed of the progress of the routine maintenance and status of my front break pads which were replaced maintenance and status of my front break pads which were replaced More
by PAULARN75
Verified CustomerOther Employees Tagged: Chad Christensen
May 19, 2022
The staff there are always accommodating. They keep you informed of what is going on with your every step of the way They are so friendly and really go above and beyond to make sure you a They keep you informed of what is going on with your every step of the way They are so friendly and really go above and beyond to make sure you are overall satisfied More
by maureen.mahoney
Other Employees Tagged: Mike Percival , Josh is fantastic in service department
May 17, 2022
The dealership is very clean and the employees are very courteous. Outstanding customer service at this dealership. courteous. Outstanding customer service at this dealership. More
by EIKMEIER
Other Employees Tagged: Mike Percival
May 11, 2022
I love Gorges they always make sure to take care of my needs, they are always knowledgeable and helpful along the way! Josh always makes sure to keep in contact with you to make sure you know what’s going needs, they are always knowledgeable and helpful along the way! Josh always makes sure to keep in contact with you to make sure you know what’s going on with your vehicle! More
by Isaac Lackey
May 11, 2022
Had a 2nd Flat Tire on my 9 month old car. They got my car in by the next day and they are the only place to purchase these special tires and they gave me a discount for having the work done a They got my car in by the next day and they are the only place to purchase these special tires and they gave me a discount for having the work done at the service department. They were quick and accommodating. More
by Pheasantnurse
Other Employees Tagged: Female. Don’t remember her name.
May 08, 2022
The service providers are second to none. They know me, they know my car, and they know Volvo. I’m so grateful that Gorges is my Volvo dealership in Omaha. I wouldn’t trust my C70 to anyone e They know me, they know my car, and they know Volvo. I’m so grateful that Gorges is my Volvo dealership in Omaha. I wouldn’t trust my C70 to anyone else. More
by MELANIE.PELTZ
