John Gaines | Page 39

Service Department and Josh in particular always provide an outstanding service to customers. He is knowledgeable about the issues needing correction on my vehicle and sees that they are completed in a tim an outstanding service to customers. He is knowledgeable about the issues needing correction on my vehicle and sees that they are completed in a timely manner. More

by JBERTINETTI Verified Customer Verified Customer

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Took over 2 days for scheduled routine maintenance and placement of new tires but did not address concern with brakes, still squeaky sounds when braking despite listed as a concern when dropping off and s placement of new tires but did not address concern with brakes, still squeaky sounds when braking despite listed as a concern when dropping off and scheduling the service…wasn’t really a problem because well communicated and had a loaner arranged. Most concerning was vehicle travel log on review appeared that vehicle was taken to private residence overnight before being returned to dealership the following morning, 8 miles more on odometer than when dropped off mirroring travel log but service rep seemed uninterested in addressing, saying would check cameras and discuss with supervisor and get back to me…still no correspondence. More

by SHAVENS1 Verified Customer Verified Customer

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Battery issues. Was told multiple times someone would get back with me. Still nothing. Asked to have these reviews to stop coming-was told ok. Still happening. get back with me. Still nothing. Asked to have these reviews to stop coming-was told ok. Still happening. More

by BIBROCKS Verified Customer Verified Customer

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Always prompt, courteous service. They always try to accommodate you, even when they are busy. accommodate you, even when they are busy. More

by JSCOTTOGLESBY Verified Customer Verified Customer

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Responsive, professional and delivered a quality product on budget. Josh is trusted and professional service technician. on budget. Josh is trusted and professional service technician. More

by JANDGHODGES Verified Customer Verified Customer

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Friendly staff clean facility prompt service easy to get to the shop appointment time was mot delayed to the shop appointment time was mot delayed More

by Duett59 Verified Customer Verified Customer

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Gorges handled an airbag recall very promptly and courteously. The waiting room was comfortable and well stocked with fresh snacks. Very pleasant experience. courteously. The waiting room was comfortable and well stocked with fresh snacks. Very pleasant experience. More

by JEFFHARR Verified Customer Verified Customer

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They are easy to work with and keep you updated on car repairs as the process goes along. Even when they give you the news of a $3,000 car repair, they are so nice about it you can’t be mad. repairs as the process goes along. Even when they give you the news of a $3,000 car repair, they are so nice about it you can’t be mad. More

by kashamarie28 Verified Customer Verified Customer

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Always such a great experience when you’re in need of a repair. The team helps take the anxiety out of having to be without your vehicle. The exemplary customer service is part of the reason I am now Volvo repair. The team helps take the anxiety out of having to be without your vehicle. The exemplary customer service is part of the reason I am now Volvo for Life. More

by REDMOND_JASON Verified Customer Verified Customer

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Great staff that assisted me in quickly repairing my car during a cross country trip. I was impressed with their efficiency and expediency. I would definitely use this dealership if I were residing in Om during a cross country trip. I was impressed with their efficiency and expediency. I would definitely use this dealership if I were residing in Omaha More

by LANCE208 Verified Customer Verified Customer

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