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John Gaines

Overview Reviews (646) Inventory (182)

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John Gaines

John Gaines | Page 40

Service Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.

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4.9

646 Reviews

Overview Reviews (646) Inventory (182)

Dealership Experience

16 yrs, 10 mos

Industry Experience

17 yrs, 10 mos

4.9

646 Reviews

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646 Reviews of John Gaines

January 26, 2022

Dealership Rating

Employee Rating

The staff is bery friendly and knowledgeable. Property was very clean. The waiting room was fully stocked with snacks and drinks. was very clean. The waiting room was fully stocked with snacks and drinks. More

by Volvogirl

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 26, 2022 -

Gorges Volvo Cars responded

We try to maintain a comfortable environment whether you are just dropping off, or waiting while the work is done. Thank you for sharing your experience!

January 26, 2022

Dealership Rating

Employee Rating

The service dept staff is very knowledgeable, professional and ready to listen and help resolve one’s concerns and questions. I feel confident that my Volvo is well maintained. professional and ready to listen and help resolve one’s concerns and questions. I feel confident that my Volvo is well maintained. More

by TOM-JANET

Verified Customer

Recommend Dealer

Yes

Jan 26, 2022 -

Gorges Volvo Cars responded

Our team is truly happy to help. Thank you for your trust in us!

January 24, 2022

Dealership Rating

Employee Rating

Highly recommend Gorges Volvo. Great customer service. Wouldn’t buy a Volvo from anyplace else. Wouldn’t buy a Volvo from anyplace else. More

by MNPAUL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 26, 2022 -

Gorges Volvo Cars responded

Your loyalty means a lot and we appreciate the great review! We look forward to seeing you down the road!

January 21, 2022

Dealership Rating

Employee Rating

The quality of service at Gorges Volvo is consistently high quality. I always feel like I’m working with old friends. high quality. I always feel like I’m working with old friends. More

by BOBKARR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Corey, Josh, Kevin, Tony. All of them are great!

January 20, 2022

Dealership Rating

Employee Rating

I absolutely think the individuals working in the service center are fantastic. Excellent service and follow up. Kevin has been terrific with his professionalism and service for the past 3 years with us. I w center are fantastic. Excellent service and follow up. Kevin has been terrific with his professionalism and service for the past 3 years with us. I would buy another Volvo because of your service center. The best in town. More

by MHANAFAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 21, 2022 -

Gorges Volvo Cars responded

Kevin has been with us for quite sometime and is a great representation of our dealership. We appreciate your trust and loyalty!

January 20, 2022

Dealership Rating

Employee Rating

Always friendly and professional. Keeps me informed on the progress of my car. Thank you the progress of my car. Thank you More

by GOTPLASTIC2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 21, 2022 -

Gorges Volvo Cars responded

Thank you for trusting us with your car! We look forward to assisting you again!

January 18, 2022

Dealership Rating

Employee Rating

We appreciate the courtesies from your service department. The service department is knowledgeable and professional. The appointments are always scheduled according to our convenience. We are g department. The service department is knowledgeable and professional. The appointments are always scheduled according to our convenience. We are glad the service department and dealership are both close to our home! More

by NKEATING7

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

January 18, 2022

Dealership Rating

Employee Rating

Great customer service and work done on the car. Got to see 2022 Volvo and what is new see 2022 Volvo and what is new More

by KSEM26

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 21, 2022 -

Gorges Volvo Cars responded

Thanks for the great review! If ever you want to stop by and take them for a spin, we are happy to accommodate!

January 18, 2022

Dealership Rating

Employee Rating

The dealership is very clean and keeps us up to date on the service of our car. the service of our car. More

by BROOKE_MOATS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

January 17, 2022

Dealership Rating

Employee Rating

Service was excellent. Staff always goes above and beyond for their customers. Thank you for all you do. for their customers. Thank you for all you do. More

by JESSICAPREDOEHL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Percival, Joel Palmquist

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