John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 10 mos
Industry Experience
17 yrs, 10 mos
646 Reviews
Write a Review646 Reviews of John Gaines
January 05, 2022
It is always a great experience at Gorges. The staff is always friendly and very helpful. always friendly and very helpful. More
Other Employees Tagged: Mike Percival, Chad Christensen, Joel Palmquist
January 05, 2022
I would never recommend going to the service department ever…. Half a star rating only -if not less. They caused more work and damage and I do not have any trust in them to do things right. I would not min ever…. Half a star rating only -if not less. They caused more work and damage and I do not have any trust in them to do things right. I would not mind the price if the work was impeccable but it was not. I would have never bought a Volvo esp having to deal with the service department. And having owned my Volvo for almost 6 years- it is very cheaply made and for the price I paid, I would of expected better and higher quality. I feel very cheated on this car and cannot wait to get rid of it. Should of stuck with my Audi. More
January 04, 2022
My Volvo dealership/service dept has employees, mechanics, clerks and customer service reps that are very professional and courteous! I trust in their quality of work. They are truthful with me. mechanics, clerks and customer service reps that are very professional and courteous! I trust in their quality of work. They are truthful with me. More
Other Employees Tagged: KEVIN

