John Gaines
John Gaines at Gorges Volvo Cars

John Gaines | Page 56

Service Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

Contact Me
4.9
646 Reviews

John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.

Dealership Experience

16 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

4.9

646 Reviews

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646 Reviews of John Gaines

June 30, 2021

Dealership Rating
Employee Rating

Very helpful, very friendly staff, keeps you informed on the progress that is being made with your vehicle. I love the care they take with your vehicle including washing it. More

by STEPHSTRIPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 25, 2021

Dealership Rating
Employee Rating

Professional and friendly service. Their guidance has kept my Volvo running smoothly for years. More

by LBROWINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 25, 2021

Dealership Rating
Employee Rating

Work was done exactly as promised. Done promptly. Very happy More

by landmanbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey

June 24, 2021

Dealership Rating
Employee Rating

Excellent service. Excellent service25 word minimum is Excellent service. Excellent service 25 word minimum is rather stupid thing to request More

by SJWEES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Techs who did the work

June 24, 2021

Dealership Rating
Employee Rating

Friendly and professional. Great service team, answered all my questions and kept me updated on the repairs. More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 22, 2021

Dealership Rating
Employee Rating

Always professional and transparent with estimates and solutions to unique situations. More

by DEWALD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 18, 2021

Dealership Rating
Employee Rating

I have always had great friendly service at this Volvo Dealership! I would not service my car any where else. Two of my neighbors bought a car there after I got mine, More

by nananancy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 16, 2021

Dealership Rating
Employee Rating

Always pleased with the service done. Very kind staff and always willing to explain what was done to the car, or what may need done in the future, and answer any questions. More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 15, 2021

Dealership Rating
Employee Rating

Always very helpful. When I call I get an answer to my questions and have always been able to get an appointment when I needed. More

by Dcantu_1999
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

June 14, 2021

Dealership Rating
Employee Rating

It is grand to go back and see most of my same service team is in place. We've got to know each other a little over the years. We have had a high level of Trust in all of you.. Our V60 looks new! More

by JRB5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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